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Accounts Receivable Collections Manager (AV5)

Job posted: 17/07/2021
Applications close: 01/08/2021 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Western Region | Ballarat

Job type: Full time

Organisation: Ambulance Victoria

Salary: $119,839 - $141,669

Occupation: Other

Reference: AV/AV/1551170

Reference: AV/AV/1551170

Occupation: Other

Salary Range: $119,839 - $141,669

Work location: Western Region | Ballarat

Ambulance Victoria (AV) is seeking an experienced Accounts Receivable Collections Manager to join our Financial Transactional Services Department. This is a full time, ongoing position with the Accounts Receivable team based in Ballarat, however the base location of the role is flexible due to Work from home / Covid 19 requirements.

The key purpose of the role is managing the Accounts Receivable and Collections function together with contractual performance for debt collection service of Ambulance Victoria for the timely, efficient, and compliant recovery of revenue, meeting service delivery and regulatory obligations.

About the role

Reporting to the Manager Financial Transactional Services, the main duties of the role include (but are not limited to):

  • Manage and lead the Accounts Receivable team responsible for service delivery and outputs impacting AV's revenue recovery capabilities.
  • Oversee the Accounts Receivable Collections functions and processes, ensuring performance standards, compliance, audit requirements and defined targets are met, while developing solutions to any major concerns with revenue recovery and seeking to improve performance.
  • Provide leadership, coaching and mentoring across the team, fostering a culture of professional development, leadership, and continuous improvement.
  • Regularly monitor and assess performance, conduct performance review meetings address performance gaps, develop learning plans.
  • Ensure regular personnel development engagement inclusive of staff meetings, discussions, and planning, together with individual and team performance reviews, and team building sessions
  • Analyse transactional volumes and work trends across the Accounts Receivable Collections team to identify ongoing improvement opportunities and optimisation and provide routine ad-hoc performance reporting against defined KPIs, dashboard measures that meet statutory and regulatory requirements

About you

To be successful in this position you will have solid experience in a Billing/Accounts Receivable function within a healthcare or government organisation supported by a tertiary qualification in accounting, finance, or related business management. You will have proven ability to perform strategic planning and priority setting for a collection department, strong leadership skills with an ability to motivate direct reports and proven experience in managing and supporting teams.  Strong negotiation, interpersonal and communication skills is essential. In addition, you will have excellent analytical, problem solving and decision-making skills with the ability to multitask and introduce improvement initiatives.

What's in it for you

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.  We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

The successful candidate must have a current Victorian Driver's License and be willing to travel throughout metropolitan Melbourne and regional Victoria when required.

Successful applicants will need to complete a Police Check.

This position is graded at AV5.  The AV grade salary range for an AVX position is $119,839 to $141,669 (pro rata) plus 10% superannuation. The expectation is that employees will commence at the base of the grade applicable to a position. 

How to apply?

Applicants are requested to address the selection criteria detailed in the position description and to read the document ‘Applying for a position with Ambulance Victoria' on our careers page.  For any queries please email recruitment@ambulance.vic.gov.au or contact us on 03 9840 3653.

Your application will form an integral part of the selection process and should be of a high quality including:

  • A covering letter
  • A resume
  • A document addressing the selection criteria detailed on the last page of the position description

We request that your application is forwarded by Sunday, 1st August 2021 by clicking on ‘apply online'.

Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au/ to be considered.  

Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.