At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. 

We are seeking a skilled Administration Support Officer to play a key role in the team providing a full range of high-level administrative support and related services across the AV Rosters department.

About the role 

Working within AV's Operations Office/Operational Logistics area, you will report to the Senior Manager Operational Resourcing where your main responsibilities include, but are not limited to:

• Overseeing the office and administrative services for the department including timely & effective diary management, co-ordinating and preparing key documentation for the Senior Manager Operational Resourcing, organising meetings, workshops and related functions.
• Act as a point of contact for the Rosters department and provide secretarial support at meetings, including preparation of agenda items and supporting documentation, and recording, preparing and distributing minutes.
• Review and screen submissions, business cases, briefing notes and memos to the Senior Manager Operational Resourcing and ensure compliance with Rosters policy and procedure.
• Assist with reconciling and compiling regular and ad-hoc statistical, financial, purchase orders and monthly budget reports, as well as processing Rosters staff timesheets.
• Maintain business systems for the Rosters department as requested.

About you

The ideal candidate will have experience in a similar role, with impeccable attention to detail and outstanding communication skills with the ability to foster constructive and effective working relationships and be comfortable providing support at a senior management level. 

To be considered for this position you will possess:

• Demonstrated extensive experience and expertise in providing secretarial and administrative support at a senior management level.
• Demonstrated experience in the development and maintenance of administrative systems.
• Proven experience in using computerised financial information systems, word processing and spread sheeting applications including advanced computer skills and proficiency of Microsoft Office suite applications.
• Effective interpersonal and influencing skills
• Ability to actively participate as a member of a team and assist others to achieve work goals.
• Ability to operate under pressure & work effectively within tight timelines.
• Initiative & confidence to work independently.
• Tertiary qualification in a business, human resources or related experience in this discipline is desirable.

Working at AV 

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. Although there will be a requirement to maintain a presence at the office, flexible working arrangements are available and will be discussed with the successful candidate. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you! 

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including a Police Check. 

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

This position is graded at a Band 4 under the Ambulance Victoria Enterprise Agreement (AVEA) 2020.

How to apply 

See ‘Applying for a position with Ambulance Victoria' on our careers page. For any queries, please email recruitment@ambulance.vic.gov.au or contact us on 03 9840 3653. 

Your application will form an integral part of the selection process and should be of a high quality including: 

• A covering letter
• A resume

Please submit your application by 11.59pm on Sunday 2 April 2023. 

Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au/ to be considered.

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.