Administration Officer - Child Protection (VPSG2)

Job posted: 22/05/2023
Applications close: 05/06/2023 (Midnight)
7 days remaining

7 days remaining

Job Description

Location: Melbourne | Western Metropolitan

Job type: Ongoing - full time or part time

Organisation: Department of Families, Fairness and Housing

Salary: $56,271 - $72,262

Occupation: Community Services

Reference: VG/DFFH/WWD/387546A

Reference: VG/DFFH/WWD/387546A

Occupation: Community Services

Salary Range: $56,271 - $72,262

Work location: Melbourne | Western Metropolitan

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)


Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors.  Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging administrative, secretarial and support functions. Further, to assists with the Child Protection program and will be responsible for a range of key tasks from the preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination, and management of a range of secretarial and administrative support functions.

Pivotal to your success in this challenging yet fulfilling role, the successful candidate will possess demonstrable skills in the following key areas.

  • Exceptionally strong organizational skills coupled with strong problem-solving skills and ability to take the initiative
  • Self-motivated underpinned by a can-do attitude.
  • Highly developed interpersonal skills with the ability to forge relationships at all levels of the Organization
  • A remarkably strong team focus with responsiveness and attentiveness is a strong indicator of future success


  1. Advanced computer skills uses a wide range of software applications such as word processing and spreadsheets; assists others with problem-solving on word processing and related applications.
  2. Planning and organisation regularly plans and tracks progress on work tasks; takes an organised, methodical approach to work; addresses priority tasks first.
  3. Written communication: prepares basic letters, emails and reports using clear, concise, and grammatically correct language; organises information in a logical sequence, includes content appropriate for the purpose and audience.

Please open the position description to read more.


The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.


All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Administration Officer - Child Protection  (VPSG2)

Job type:

Ongoing - full time or part time

Job classification:



Andrea Ollquist | 0428 410 160

Administration Officer - Child Protection  (VPSG2)