Administration Officer- Emergency Department

• Emergency Department, Box Hill Hospital


• Rotating roster


• $58,442.80 p.a (paid pro rata for part time)


• 5 Weeks Annual leave per year

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About The Role:

An oppurtunity exists for Administration Officer to join the Emergency Department clerical team.  This clerical position rotates through the Emergency front of the house, as well as the main hub of Box Hill Emergency Department and Short Stay Unit.  It incorporates a 24/7 roster including day, afternoon, evening night shifts. The Administration Officers provide front line customer service to all our patients, visitors both in person and over the phone. They are responsible for the timely and accurate patient registrations, admissions, discharges, and all facets of the admistrative tasks within the clerical team.

About You

The successful candidates must be able to work across all shifts including some weekends with a high degree of flexibility, have accurate data collection practices, excellent customer service and the ability to manage high-pressure situations.

Knowledge of IPM and First Net IT systems would be advantageous, as would previous experience within a hospital setting. You will ideally have experience in a hospital or relatable healthcare setting in a customer focused role.

To be successful in this role you should possess:

•  Well-developed customer service skills


• A strong commitment to high-quality care


• The ability to work as part of a diverse team


• Excellent communication and organisational skills


• High degree of flexibility


• Experience in a hospital or health care setting preffered

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role.  This offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Diverse and engaging career opportunities


• Friendly & supportive team


• Flexible working hours


• Salary packaging options


• Career progression in our teaching hospitals

Next Steps

 If you believe you have the ability to make a difference in this rewarding industry, apply today!

Please note:

All applications must be submitted online via E-Mercury

• All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.


• You must have Australian work rights to apply for this position.


• Recruitment agency applications will not be accepted.

Eastern Health Values:  Patients First | Agility | Humility | Respect | Kindness | Excellence

**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**