Administrative Officer - Emergency Department

Job posted: 23/07/2021
Applications close: 06/08/2021 (Midnight)
8 days remaining

8 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Not provided

Organisation: Monash Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 48622

Reference: 48622

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

Acknowledging the vital role they play in providing healthcare to our community, Monash Health proudly supports the WHO 2021 International Year of Health and Care Workers.

About Monash Health

Monash Health provides a world of healthcare across south eastern Melbourne, uniquely integrating primary, secondary and tertiary health services as well as world-renowned research and teaching facilities. We employee more than 18,000 staff who work across 40 care locations. In Monash Health your own growth and development is important and with us you can really be your best. For more information please visit www.monashhealth.org.

About our Emergency Services

Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.

Our Emergency Department at Casey Hospital in Berwick, services the communities and surrounds of Casey and Cardinia. Over 66,000 people present to the emergency department each year.

Inclusive of medical, surgical, paediatric, maternity, mental health and subacute. We have recently expanded with the addition of general medical beds, additional operating theatres, Intensive Care Unit and increase of pathology and pharmacy services.  We are currently seeking to increase our resources to meet this demand and the needs of our community.

About The Role

Joining our team as an Emergency Administration Officer, your desire to help others especially in their urgent situations, will be well met by this job. You will be the first contact for many visitors to our 24 hour emergency area.

Your shifts will pass quickly in this busy environment as you respond to the varying needs of our visitors supporting our clinical staff by:

  • Registering patient information

  • Assisting admissions, discharges and transfers

  • Administration, data entry, telephone support (internal/externally)

  • Along with other clerical tasks as they arise

Available Shifts:

Working across a fortnightly roster, we are looking to allocate a roster of 4-6 shifts per fortnight with shift times available as listed below;

  • Week 1 Monday 1400-200 and 2200-0600 hours, Tuesday 2200-0600 hours, Wednesday 0700-1500 and 1500-2300 hours, Thursday 1500-2300 hours, Friday 0700-1500 hours, Saturday 1500-2300 hours and Sunday 1800-0200 hours

  • Week 2  Monday 1400-2200 and 2200-0600 hours, Tuesday 1400-2200 and 2200-0600 hours, Friday 0700-1500 and 1500-2300 hours, and Saturday 1400-2200 hours,

About You

Implementing your strong customer service skills and your ability to remain helpful in what can be a demanding environment.  You understand the ED is a fast paced and sensitive

environment, with that we will offer comprehensive training that will fully prepare you. To further consider your application we are looking for you to have:

  • Exceptional customer service skills

  • Knowledge and understanding of Medical terminology (advantageous)

  • Experience with our software; EMR & iPM (desirable)

  • Advanced keyboard/data entry skills

  • Ability to multitask in a busy environment

  • Exceptional & effective communication skills

  • Subject to a clear a police check

  • Current working with children’s check

What We Offer

You will have access to benefits including salary packaging to increase your take-home pay, access to onsite subsidised staff car parking, uniform and the Employee Assistance Program (EAP).

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Preferred candidates will require a clear Police Check and a current Employee Working with Children’s Check prior to any offers of employment being made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Please note, applications will only be accepted via the Monash Health online Mercury System – e-mail applications will not be considered. 

Current Monash Health employees should apply through Mercury using their Monash Health employee account.

Please note, applications will only be accepted via the Monash Health online Mercury System – e-mail applications will not be considered.

Make a difference to the healthcare of Victorians - Join our Admin team at the Casey Hospital Emergency Department. 

Apply NOW to join our Emergency Department at Monash Health!

Administrative Officer - Emergency Department

Job type:

Not provided

Job classification:

Not provided


Nicole Huisman - 8768 1887

Administrative Officer - Emergency Department