Administrator - Citrix Services & Infrastructure

Job posted: 07/03/2023
Applications close: 28/03/2023 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Monash Health

Salary: Salary not specified

Occupation: Analyst, IT and Telecommunications

Reference: 59588

Reference: 59588

Occupation: Analyst, IT and Telecommunications

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

About Monash Health

Monash Health provides a world of healthcare across south eastern Melbourne, uniquely integrating primary, secondary and tertiary health services as well as world-renowned research and teaching facilities. We employee more than 22,000 staff who work across 40 care locations. In Monash Health your own growth and development is important and with us you can really be your best. For more information please visit www.monashhealth.org.

About the Digital Health Division

The Digital Health Division (DHD) is a newly formed division at Monash Health under one executive sponsor (Executive Director Information Development) that combines three departments:

Information Technology – provides support for the use and development of Information and Communications Technology across Monash Health.

Program Management Office (PMO) – the objective of the DHD PMO is to achieve consistently successful project execution that is efficient and well managed. The DHD PMO serves as a centralised project management service for all projects related to Monash Health’s division of Information Development; and

Electronic Medical Record (EMR) Program – department responsible for the implementation of the organisation wide EMR which will allow clinicians to be able to access a patient’s clinical information in one place easily.

This structure ensures a cohesive delivery of an Information System goal of moving towards a paperless health care environment while simultaneously supporting the priorities and needs of the health service.  Designed well, ICT combined with the EMR will streamline clinical workflow and processes delivering improvement in quality and efficiency, with a high level of user experience improving patient care.

Job summary


The Administrator - Citrix Services & Infrastructure applicant will be responsible for the implementation and support of the Citrix environment which consists of the application portfolio running within a VMWare and Azure virtual server infrastructure. Working closely with Senior Citrix Administrator and IT Enterprise Infrastructure team.

The position requires a solid understanding with practical working experience of Citrix virtualization using Citrix Virtual Apps and Desktops, Citrix Secure Web Access, Machine Creation Service image creation and ongoing support.

The Administrator – Citrix Services & Infrastructure has the responsibility to maintain, monitor and capacity plan the following technologies:

  • Citrix Virtual Apps and Desktops
  • Imprivata OneSign
  • Citrix Netscaler / ADC
  • Citrix MCS integration with VMware and Azure
  • Citrix Cloud.

Other responsibilities include:

  • Windows group policy, Printing and FSlogix user profile for Citrix service delivery
  • Capacity planning and patching of the above platforms/systems.

The position is within the Enterprise Infrastructure Team operating primarily from Monash Health Information Technology in Clayton.

The position reports to the Head of Enterprise Infrastructure.

Please review the position description for the key result areas and technical skill requirements.

What we offer:

  • Salary packaging
  • On-site fitness centre
  • On-site subsidised car parking
  • Monthly ADO’s (available for full-time employees)
  • Free lifestyle management seminars (superannuation, retirement, etc.)
  • Access to salary packaging, private health insurance and industry banking at competitive rates.

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – recruitment@monashhealth.org.

Offers of employment can only be made once all required probity checks have been completed.  These include:

  • reference checks
  • a clear Police Check conducted within the last three months
  •  current Victorian Employee Working with Children’s Check (or proof of payment for same)
  • proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status.  The current orders require evidence of three doses for COVID-19. All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 and Influenza as part of their application. Acceptable evidence is a copy of your Immunisation History Statement which can be accessed via myGov.

Offers of employment will only be made to candidates who can provide evidence that they meet full vaccination status.

Administrator - Citrix Services & Infrastructure

Job type:

Full time

Job classification:

Not provided


Seal Zhong - 0433019933

Administrator - Citrix Services & Infrastructure