Applications Administrator - Victorian Government Solicitor's Office (VPSG4)

Job posted: 20/11/2020
Applications close: 06/12/2020 (Midnight)
3 days remaining

3 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 12 months

Organisation: Department of Justice and Community Safety

Salary: $86,558 - $98,210

Occupation: IT and Telecommunications

Reference: VG/VGSO245

Reference: VG/VGSO245

Occupation: IT and Telecommunications

Salary Range: $86,558 - $98,210

Work location: Melbourne | CBD

The Victorian Government Solicitor's Office (VGSO) vision is to be the Victorian Government's trusted legal partner.

We embrace diversity amongst our staff and welcome applications from people from all cultural backgrounds, including Aboriginal and/or Torres Strait Islander people, as well as people with a disability. If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please email pieta.spencer@vgso.vic.gov.au

Applications Administrator - Victorian Government Solicitor's Office

  • Provide post-launch application support for a major internal IT project
  • Collegiate, energetic and professional culture
  • Fixed-term (12 months) | Full-time
  • VPS 4 - $87,640 - $99,438 + super p.a. (as at 1 December 2020)

About the VGSO

The Victorian Government Solicitor's Office (VGSO) vision is to be the Victorian Government's trusted legal partner.

The VGSO provides responsive legal services exclusively for the Victorian Government and public sector. Our place within government ensures we are at the centre of legal change, reform and problem-solving. We operate as a service-driven legal professional practice and strive for excellence in this competitive environment. In all aspects of our operations, we aim to role model and live by our values: Responsiveness, Integrity, Insight, Collaboration and Excellence.

About the branch

The Corporate Services branch provides critical strategic and operational support services to ensure the continual success and advancement of the VGSO. Balancing an appreciation of the complexities and nuances of the public sector, along with the requirements of operating in a competitive legal services environment, Corporate Services delivers proactive, effective and efficient services to VGSO's internal and external clients. Functions within Corporate Services include but are not limited to; Finance, Business Development and Marketing, Information, Communication and Technology (ICT), People and Culture, Strategic and Business Planning, Business Support and Administration.

About the role

We have an exciting opportunity to join our ICT team for 12 months as an Applications Administrator to provide post-launch support for the VGSO's new practice management solution, Elite 3E. Your main accountabilities will include:

  • Undertaking post-launch application administration for Elite 3E, including level 3 support
  • Supporting the implementation actives for Elite 3E including, user acceptance testing, legacy issue resolution and delivering internal communication, training and awareness
  • Monitoring and maintaining Elite 3E infrastructure
  • Developing, testing, evaluating and installing Elite 3E enhancements
  • Liaising with vendors and other team member to resolve problems

Skills and experience

The successful applicant will have demonstrated experience in a similar role supporting, maintaining and configuring applications to meet business needs and have utilised Microsoft SQL Server Management Studio and Microsoft Biztalk Server 2016 to streamline processes.

We are looking for an applicant who has excellent communication skills, is committed to service excellence, is a team player and has strong analytical and conceptual skills with an aptitude to problem solve in a busy and dynamic working environment.

It will be highly regarded if applicants have prior experience in a legal or professional services environment supporting a practice management solution, such as Elite 3E, although not necessary.


In exchange for your hard work, you will receive; competitive remuneration, training and development opportunities and up to 17.5% annual leave loading. The VGSO embraces flexibility and welcomes a conversation to help you achieve work-life balance.

How to apply

If this sounds like the opportunity for you, apply now! Applications must include a cover letter and resume. Candidates will also be required to complete a few questions as part of the online application form. Please note you are not required to respond to the Key Selection Criteria separately but applicants should outline their relevant experience and reasons for applying in their cover letter.

To find out more about this role, please view the position description attached. Alternatively, you can contact Gemma Price, People & Culture Business Partner, on (03) 9032 3044.

Applications close at 11:59pm on Sunday, 6 December 2020.

Preferred candidates will be subject to pre-employment checks including but not limited to, reference checks, pre-employment misconduct screening and criminal record checks.

Applications Administrator - Victorian Government Solicitor's Office (VPSG4)

Job type:

Full time / 12 months

Job classification:



Gemma Price | (03) 9032 3044

Applications Administrator - Victorian Government Solicitor's Office (VPSG4)