Applications Support Officer (VPSG2)

Job posted: 15/10/2020
Applications close: 28/10/2020 (Midnight)
3 days remaining

3 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

Salary: $52,493 - $67,410

Occupation: IT and Telecommunications

Reference: VG/JE20019466

Reference: VG/JE20019466

Occupation: IT and Telecommunications

Salary Range: $52,493 - $67,410

Work location: Melbourne | CBD

The role provides IT assistance to the organisations staff supporting the Information Communication Technology Division.  The position reports directly to a Victoria Police Senior Sergeant.    The applications supported are the key front line applications utilised to keep Victorians safe and record key data.  Level 1 and 2 support is provided.


Victoria Police is a contemporary and agile workplace and support flexible working arrangements.

Your duties will include:

  • Providing Helpdesk user support for issues associated with a range of Victoria Police critical operational systems.
  • Working in a dynamic team environment that is flexible and agile.
  • Assisting with monitoring, identification and correction of critical operational systems data integrity and performance anomalies to improve service delivery.
  • Performing a range of computer based keyboard activities as required, including word/ spreadsheet processing and data entry.
  • Communicating with internal and external stakeholders providing applications advice.

As the successful applicant, you will have:

  • Excellent verbal and written communication skills;
  • The ability to work in a small team environment.
  • The ability to work with minimal supervision.
  • Good time management skills.
  • Creative problem solving skills.

Requirements and relevant information:

  • The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head.  To achieve this, applicants must be an Australian Citizen.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form - attached to the job advertisement.

Applications close midnight, Wednesday 28October, 2020.

Please Note: All applications will need to be submitted through one of the following platforms: the Victorian Government careers website (Careers. Vic), Job Skills Exchange (JSE) website or Seek.
Applications will not be accepted via other platforms or email.


For further information on this role please contact: Senior Sergeant Dominic Albanese  on (03) 8600 8126 or via email dominic.albanese@police.vic.gov.au


If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.


About Us:

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year. 

At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage. 

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

Applications Support Officer (VPSG2)

Job type:

Full time

Job classification:



Senior Sergeant Dominic Albanese | 8600 8126 or dominic.albanese@police.vic.gov.au

Applications Support Officer (VPSG2)