ARV Operations Manager (See Advertisement)

Job posted: 12/02/2020
Applications close: 29/03/2020 (Midnight)
37 days remaining

37 days remaining

Job Description

Location: Melbourne | Southern Metropolitan

Job type: Full time

Organisation: Ambulance Victoria

Salary: Salary not specified

Occupation: Other

Reference: AV/1448711

Reference: AV/1448711

Occupation: Other

Salary Range: Salary not specified

Work location: Melbourne | Southern Metropolitan

Ambulance Victoria's mission is to improve the health of our community by delivering innovative, high quality ambulance services and provide outstanding emergency healthcare, every time.


About the role

AV is seeking an experienced ARV Operations Manager.  This is a full time, permanent position currently based in South Melbourne.


Reporting to the Director Adult Retrieval Victoria, the responsibilities of this position will include, but are not limited to:

  • Manage the development of Adult Retrieval strategy, plans, policies and procedures consistent with organisational objectives
  • Monitor, track and enhance services and practices to achieve Best Care experience; ensure alignment and integration with broader systems and practices
  • Oversee the management of ARV Systems including REACH, ARVIS, VACIS and telehealth
  • Identify and engage with community associations, leaders and influencers
  • Provide strong and effective leadership to direct reports by fostering a performance based, collaborative culture focussed on continuous improvement and commitment to world class standards
  • Construct performance development plans in conjunction with direct reports, ensuring divisional and departmental objectives are communicated and implemented effectively and appropriately


About you

To be considered for this position you are required to be registered and a credentialed MICA Paramedic; possess a tertiary qualification preferably at postgraduate level in a health or business discipline; and maintain a current Authority to Practice.

To be successful, you will be known for your senior operational management experience in large, complex environment preferably in an ambulance, emergency service, health or allied service delivery organisation. You will have demonstrated experience leading innovation including the implementation of initiatives leading to measurable improved service delivery and operational performance.

Your leadership, coaching and team skills to build a productive and cohesive team and ability to manage and develop others to achieve organisational goals and objectives is crucial to this role. It is expected that you have strategic thinking and decision making skills to enable the formulation of strategies that will improve the performance, efficiency and effectiveness of the organisation.


What's in it for you?

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance.  We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

The successful candidate must have a current Victorian Driver's License and be willing to travel throughout metropolitan Melbourne and regional Victoria when required.

Successful applicants will need to complete a Police Check. This role also requires the successful applicant to hold a current Working with Children Check).


How to apply?

Applicants are requested to address the selection criteria detailed in the position description and to read the document ‘Applying for a position with Ambulance Victoria' on our careers page.  For any queries please email recruitment@ambulance.vic.gov.au or contact us on 03 9840 3653.


Your application will form an integral part of the selection process and should be of a high quality including:

  • A covering letter
  • A resume
  • A document addressing the selection criteria detailed on the last page of the position description


We request that your application for the ARV Operations Manager position is forwarded by 5pm, 29 March 2020 by clicking on ‘apply online'.


Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au/ to be considered. 

Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

ARV Operations Manager (See Advertisement)

Job type:

Full time

Job classification:

See Advertisement


Not provided

ARV Operations Manager (See Advertisement)