Assistant Manager, Records Systems Support (VPSG5)

Job posted: 27/10/2020
Applications close: 03/12/2020 (Midnight)
8 days remaining

8 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

Salary: $99,872 - $120,838

Occupation: Information Management

Reference: VG/DJ5201OCT20

Reference: VG/DJ5201OCT20

Occupation: Information Management

Salary Range: $99,872 - $120,838

Work location: Melbourne | CBD

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

About us

Information Integrity and Access provides essential corporate services to support the governance, management and delivery of information to the department. This includes the provision of services relating to Freedom of Information (FOI), information privacy, information and records management, archival and mail services, management of the departments electronic document and electronic briefing and correspondence systems.

About the role

This exciting role is responsible for managing support for a new system developed in Office 365 which manages workflow and approvals for briefings, correspondence, ministerial, cabinet and parliamentary document management processes.

As the Assistant Manager, Records Systems Support, you will ensure that the system meets the needs of senior executives and ministers, working closely with key stakeholders, the application owner, other support staff and the development team. 

In the role, you will:

  • manage the delivery of front-line support and ensure responsive services to system users
  • engage with key stakeholders to ensure the system effectively supports business processes
  • act as a point of escalation to resolve complex system issues impacting users, business processes and service delivery
  • develop customer engagement strategies to enable staff to effectively manage information and records in electronic document systems
  • review, update and continually improve online resources maintaining the integrity of data in these systems.

The position provides significant scope for initiative and responsibility, and recognition for achievement. Training will be provided and the successful applicant will be well supported to transition into the role. 

About you

Along with strong stakeholder management, effective communication and organisational awareness, as our ideal candidate, you will have:

  • experience in providing leadership in the support of business systems that improve business processes and records and information practices and compliance in a complex government organisation
  • experience and knowledge in the development and delivery of engagement strategies through the provision of information and guidance programs and initiatives
  • expertise in the use of electronic document systems to provide business efficiencies and process improvements, especially systems delivered on Office 365, SharePoint and collaborative platforms.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

Assistant Manager, Records Systems Support (VPSG5)

Job type:

Full time

Job classification:



Robert Logue on 0439 010 703 | robert.logue@justice.vic.gov.au

Assistant Manager, Records Systems Support (VPSG5)