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Barring Djinang VET Graduate Program - Workflow Analyst (VPSG2.1)

Job posted: 22/01/2021
Applications close: 08/03/2021 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Western Region | Ballarat

Job type: Full time

Organisation: Victorian Public Sector Commission

Salary: $53,946 - $61,612

Occupation: Aboriginal and Torres Strait Islander services

Reference: VG/22012021DOT3

Reference: VG/22012021DOT3

Occupation: Aboriginal and Torres Strait Islander services

Salary Range: $53,946 - $61,612

Work location: Western Region | Ballarat

The Barring Djinang VET/TAFE graduate program places graduates with a Certificate III or higher in jobs across metropolitan Melbourne and regional Victoria. This program creates a new pathway to public sector careers for Aboriginal and/or Torres Strait Islander vocational graduates.

Organisation

Department of Transport

Brand/Division

Registration and Licensing/Customer Services 

 

Position Title

Workflow Analyst

Role Description

Provide sound technical and administrative support to Registration and Licensing teams in regard to workflow processes and system improvements for all service delivery channels. This includes but is not limited to, the contact centre telephony platform and customer service centres queue management systems.

Existing Skills

  • Display solid working knowledge of computer applications
  • Maintain accurate databases
  • Draft correspondence and documents using good language and grammar skills
  • Manage and complete multiple tasks accurately and by deadline
  • Communicate clearly and professionally with internal and external customers
  • Work effectively as part of a team to achieve established outcomes

Location

Ballarat

Barring Djinang VET Graduate Program - Workflow Analyst (VPSG2.1)

Job type:

Full time

Job classification:

VPSG2.1

Contact:

Karen Hill | aboriginal.employment@vpsc.vic.gov.au

Barring Djinang VET Graduate Program - Workflow Analyst (VPSG2.1)