Change Analyst (VPSG5)

Job posted: 11/11/2022
Applications close: 27/11/2022 (Midnight)
1 day remaining

1 day remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 9 months from commencement

Organisation: Department of Justice and Community Safety

Salary: $103,920 - $125,735

Occupation: IT and Telecommunications

Reference: VG/D01206

Reference: VG/D01206

Occupation: IT and Telecommunications

Salary Range: $103,920 - $125,735

Work location: Melbourne | CBD

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

  • Fixed term full time role available for 9 months
  • Attractive VPS 5 salary between $103,920 - $125,735 plus superannuation


What does the business unit do?

The Department of Justice and Community Safety (the department) delivers a justice and community safety system that works to build a safer, fairer and stronger Victoria. 

Data, Digital and Insights (DDI) focuses on meeting the departments data and digital needs by providing responsive and sustainable services focused on supporting departmental outcomes. The specialist groups within DDI consist of Technology Solutions and Evidence and Insights. 

Technology Solutions explores and employs modern technology to enable the department's business to function via the use of modern, appropriate platforms, products and services. Evidence and Insights is responsible for providing end-to-end evidence-based policy support to the Department of Justice and Community Safety, and the reporting of data and research to the Victorian public through the Crime Statistics Agency and the National Coronial Information System. 

What will the role do?

The primary responsibility of the Change Analyst will be to maximise employee adoption and usage and minimise resistance via an established change management methodology, working to drive faster adoption, higher ultimate utilisation and greater proficiency of the changes that impact employees in the organisation to increase benefit realisation, value creation, return on investment and the achievement of results and outcomes.

This role will include developing an approach to engage with project teams and relevant internal and external stakeholders. It will require the preparation of plans and schedules as well as delivery of communication collateral to support successful project delivery.

The Change Analyst will:

  • Co-ordinate the implementation of the Super User Plan to enable successful adoption of the new system and ongoing sustainability in the business around knowledge of the change
  • Work with the Trainer to ensure training deliverables are on track and meet business requirements and successful delivery of training
  • Develop and support implementation of Post Go Live support plan
  • Have experience working with a Vendor Trainer and stakeholder groups to co-ordinate training requirements
  • Have experience of working with Project team and SME's to conduct detailed impact assessment to identify changes from the project for defined audience segments


There may be a requirement in the future for this role to travel especially to Ballarat where one of our stakeholder group is located to support the training delivery.

What skills should a Change Analyst have?

As our ideal candidate, you will have:

  • Understanding of contemporary Organisational Change Management practice to contribute and follow an Organisation Change Management strategy and consulting model within a complex Information and Communication Technology (ICT) environment.
  • Experience in developing a stakeholder matrix, subsequent analysis of stakeholders and a structured approach to engaging with project teams and relevant internal and external stakeholders pertinent to a complex ICT environment.
  • Demonstrable experience in developing an organisational change management action plan for all stakeholder groups within an IT project that will help guide and drive faster adoption, higher utilisation and greater proficiency of the changes.
  • Demonstrable experience in developing specific stakeholder communications plans and materials suited to specific business or technical audiences, including internal and external stakeholders.
  • Experience in delivering engaging project related communications materials.
  • Ability to effectively use workplace tools such as Microsoft Word, Excel, PowerPoint, Visio, and Teams.
  • Experience in transformation or similar would be advantageous within a Government Department.
  • PROSCI qualification or equivalent.
  • Demonstrated experience in a similar role.
  • Degree qualification in communications, marketing, public relations, or a related discipline. 

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

  • A fair salary– enjoy great work conditions and salary sacrificing options.
  • Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
  • Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
  • Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Prema Pinto, Change and Training Lead at prema.pinto@justice.vic.gov.au

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email aboriginal.employment@justice.vic.gov.au.

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm Sunday 27 November 2022.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.


For all VPS employees, due to the new JSE policy, please apply through the JSE only to be considered for this position.

For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.


The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

  1. COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
  2. Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.

Change Analyst (VPSG5)

Job type:

Full time / 9 months from commencement

Job classification:



Prema Pinto | prema.pinto@justice.vic.gov.au

Change Analyst (VPSG5)