Claims Advisor (See Advertisement)

Job posted: 08/09/2021
Applications close: 22/09/2021 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Country Fire Authority

Salary: Salary not specified

Occupation: Occupational Health and Safety

Reference: VG/1565042

Reference: VG/1565042

Occupation: Occupational Health and Safety

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

Burwood East with work from home options

Ongoing Full Time

$84,409 pa (plus 10% super) PTA 4

The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.  CFA strives to be a values-based organisation and an organisation of choice for volunteers and employees, where people with a variety of skills, experiences and backgrounds all add value through the roles they perform.

About the Role:

This permanent opportunity with CFA provides the successful candidate with exposure to a diverse range of claims, enabling you to develop your career in the injury recovery and support services sector. The focus of the role is to manage a portfolio of Workcover, and Volunteer compensation claims in a holistic, efficient and empathetic manner to achieve early recovery, return to life and return to work outcomes.

CFA volunteers are covered for personal injury compensation under the CFA Volunteer Compensation Scheme.  This is similar but not the same as the WorkCover Scheme. CFA manages the entire compensation process from initial liability determinations through to permanent disability and claim closure.

Working with a diverse range of clients you will manage claims whilst developing and maintaining ongoing management strategies for each claim. Important to this role, is an ability to initiate and deliver a proactive approach to injury recovery with a willingness to foster successful relationships with injured members, treaters and key stakeholders.

About You:

To succeed in this role, you will ideally be qualified with a Diploma/Certificate in Workers Compensation or Return to Work, with significant experience in personal injury compensation claims. You will have the ability to manage a volume case load with a proactive and strategic approach. Important to this role is your ability to communicate effectively and build relationships when dealing with a diverse range of clients.

Experience working in a self-insurance environment and working with complex claims will be highly regarded.

Please note, this role may require some travel and a full driver's licence is required.

Your Application:

When applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.

Your application should include:

  • Cover letter
  • Resume

Submitting your Application:

When you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

The successful applicant must be willing to complete pre-employment checks including a National Police History Check and Working with Children Check prior to receiving a job offer.

CFA supports flexible working arrangements and is committed to providing an inclusive, fair and child safe environment for all staff, volunteers and the community.

Applications close: 11:59pm 22 September 2021.

Claims Advisor (See Advertisement)

Job type:

Full time

Job classification:

See Advertisement


Celeste Brack | Celeste.Brack@cfa.vic.gov.au

Claims Advisor (See Advertisement)