Claims Specialist (As per advertisement)

Job posted: 24/02/2021
Applications close: 05/03/2021 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 12 months

Organisation: Victorian Managed Insurance Authority

Salary: Salary not specified

Occupation: Insurance and Superannuation

Reference: VG/1515349

Reference: VG/1515349

Occupation: Insurance and Superannuation

Salary Range: Salary not specified

Work location: Melbourne | CBD

We have a fantastic opportunity for a seasoned claims management professional to join our Claims function.

Claims Specialist – Max Term 12 months (maternity leave cover)

VMIA is the Victorian Government's insurer and risk adviser, covering the people, places and projects that help Victorians thrive. From iconic cultural institutions, major infrastructure, public schools and hospitals, to emergency services and not for profits, our clients are diverse but united in their ambition to make a positive impact in our community. We share this ambition.

Your role

We have a fantastic opportunity for a seasoned claims management professional to join our Claims function.

As our Claims Specialist, you'll be responsible for end to end management, assessment and settlement of a diverse range of liability claims including public and products liability, professional indemnity, directors and officers and construction risk.  

You'll be reporting to our Claims Portfolio Manager in the Claims function of the Insurance Services division.

As part of a small team working for a diverse insurer, this is a great opportunity to collaborate with internal stakeholders and external service providers to deliver high-quality claims outcomes.

Drawing on your highly developed communication, influencing and negotiation skills along with strong analytical skills and insurance industry knowledge, you use insights of trends within your portfolio to work with internal colleagues to educate clients and build their knowledge of emerging trends and strategies to reduce the level and frequency of claims.

Success in this role requires your ability to comfortably use IT systems, work under pressure effectively while maintaining resilience, strong technical expertise and relationship-building and influencing skills.

Your key relationships

  • You work with the Claims Portfolio Manager, Head of Claims and Claims peers to actively contribute to the development of new and existing claims services, practices and products to build value to clients.
  • You work across VMIA including Underwriters and Risk Advisors to optimise service and product offerings.
  • You build and maintain effective relationships with third party service providers to obtain optimum claims resolution.

What we're looking for

  • Minimum 3-5 years' experience in liability claims management either with an insurer, within the public service or in a legal position.
  • You hold a tertiary qualification in, Insurance, Business, Commerce, Finance, Law or relevant discipline (highly desirable).
  • You may also hold a professional membership with a risk management, Insurance or relevant organisation.

We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.

Please let us know of any accessibility needs to be considered during the recruitment process.

Why work with us?

We're known for our incredible culture and sense of community – and an employee value proposition that makes our people proud.

We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to work.

We were leaders in working flexibly even before COVID-19. Now, we operate in a hybrid environment, with a suite of events and activities to connect us even when we're apart. We'll continue to work from where it makes sense to, with flexible arrangements that deliver for our clients and work for our people.

We offer programs, subsidies and leave options to support the wellbeing of our people and invest in their development and growth.

How to apply

If you'd like to help make Victoria an even better place to live, we'd love to hear from you.

  • attach your resume
  • attach a cover letter addressing your suitability for this role and why a role at VMIA appeals to you (applications without a cover letter will not be considered).

For more information, please see the position description and contact Hanita Singh, Talent Acquisition Partner at careers@vmia.vic.gov.au, or visit our careers page 

Applications close 5pm Friday 5 March 2021. 

Claims Specialist  (As per advertisement)

Job type:

Full time / 12 months

Job classification:

As per advertisement


Hanita Singh | careers@vmia.vic.gov.au

Claims Specialist  (As per advertisement)