Clerical Supervisor - Emergency Department

Job posted: 11/06/2021
Applications close: 24/06/2021 (Midnight)
9 days remaining

9 days remaining

Job Description

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: Austin Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 37840

Reference: 37840

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Melbourne | Northern Metropolitan

Austin Health is a major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic and highly experienced Clerical Manager to join our busy Emergency Department.

This position is responsible for the management of the Emergency Department (ED) Clerical team and is ultimately accountable for the delivery of all clerical functions within the ED. This includes day-to-day service delivery, people management, financial accountability (i.e. budget management and billing functions), quality assurance and improvement requirements, and data reporting.

To be successful in this role you must demonstrate:

  • Previous management experience (minimum of 3 years)

  • Demonstrated ability to develop and deliver exceptional customer services

  • Knowledge of legal requirements pertaining to patient records management

  • Ability to effectively manage a budget

  • Demonstrated leadership ability

  • Demonstrated commitment to quality, best practice and safety

  • Ability to communicate effectively in both written and verbal form

  • Ability to problem solve in a variety of complex situations

  • Ability to build a dynamic team which works effectively within a multidisciplinary environment

  • Ability to implement, lead and support change

  • Ability to initiate and manage improvement projects

  • Advanced Microsoft Office skills (i.e. Outlook, Word, PowerPoint, and Excel)

  • Sound understanding of information technology including clinical systems, applications relevant to the management of rostering and risk management reporting or as required for the role and/or department.

  • A commitment to Austin Health values

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Clerical Supervisor - Emergency Department

Job type:

Not provided

Job classification:

Not provided


Natalie Simpson - (03) 9496 5652 - (__) ____ ____

Clerical Supervisor - Emergency Department