Contact Services Scheduling Officer

Job posted: 02/08/2022
Applications close: 16/08/2022 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Various

Job type: Not provided

Organisation: Melbourne Health

Salary: Salary not specified

Occupation: Administration/Secretarial, IT and Telecommunications

Reference: 64634

Reference: 64634

Occupation: Administration/Secretarial, IT and Telecommunications

Salary Range: Salary not specified

Work location: Various

Contact Services Scheduling Officer

  • Full Time position - 80hrs per fortnight including ADO (Mon - Fri business hours)

  • Salary packaging + 5 weeks annual leave + HS2 classification

  • Provide administrative assistance to our FM Support Desk

About the role

Melbourne Health Engineering Services is seeking to appoint an administrative assistant to support our Facilities Management Support Desk.

Working within a multi- skilled team, and reporting to the Helpdesk Manager, the contact services officer position will have a broad range of responsibilities including:

  • Help Desk support

  • Customer Service

  • Data Entry

  • Manage scheduled preventative maintenance plans and associated tasks within our maintenance management system

  • Develop and update computer-aided facilities management system preventative maintenance plans and schedules

  • Processing of purchase orders, invoices

  • Dispatching task to field technicians

  • General Administrative Duties

About you

  • Demonstrated administration experience

  • Experience with Facilities Management related software systems

  • Strong computer skills, proficient in MS Office - Word, Excel and PowerPoint, and databases

  • Attention to detail, ability to work under pressure and ability to meet deadlines

  • Excellent written and verbal communication skills, professional phone manner

  • Exceptional people and customer service skills

  • The ability to complete additional shifts where required,

If you are a team player who is passionate and committed to providing customer service, then we would like to talk to you.  RMH offers award based remuneration and salary packaging.


  • Career progression opportunities to suit your professional development goals.

  • Enjoy excellent work-life balance working in a supportive and collaborative team

  • Salary packaging, onsite car parking and, close to public transport.

The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.


If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

For more information please call Nathanael Sneddon on 9342 8222 or apply on line.

All appointments are made subject to a satisfactory Criminal History Record Check . Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination prior to commencement.

Contact Services Scheduling Officer

Job type:

Not provided

Job classification:

Not provided


Nicholas Keogh - 93428222
Nathanael Sneddon - 93428222

Contact Services Scheduling Officer