Contact Tracing Team Leader

Job posted: 16/11/2020
Applications close: 26/11/2020 (Midnight)
1 day remaining

1 day remaining

Job Description

Location: Melbourne | Western Metropolitan

Job type: Not provided

Organisation: Western Health

Salary: Salary not specified

Occupation: Health and Allied Health, IT and Telecommunications, Medical, Nursing

Reference: 38810

Reference: 38810

Occupation: Health and Allied Health, IT and Telecommunications, Medical, Nursing

Salary Range: Salary not specified

Work location: Melbourne | Western Metropolitan

A unique opportunity exists to join the Western Public Health Unit in the role of Case and Contact Team Leader.

The Western Public Health Unit has been established to strengthen the public health response to infectious diseases and other health issues. The Unit is part of a new system of 3 metropolitan Public Health Units (WPHU, North-eastern (NEPHU), South-eastern (SEPHU)) and will link with the existing 6 regional Public Health Units to provide a new state-wide system of public health delivery and oversight. Initially WPHU will be responsible for COVID-19 related activities (case investigation, contact tracing, case coordination, clinical care and outbreak management).

About the role

The Case and Contact Team Leader (CCTL) will be responsible for:

  • Providing supervision, direction, training and continuous assessment to the newly established Western Public Health Unit (WPHU) Contact Tracing and Case Coordinator roles.

  • Providing instrumental leadership in supporting a new team with staff from various clinical backgrounds; they will ensure that the team understands the clinical and public health context and implications of decisions to support strong, safe decision-making.

  • Providing expert advice to the WPHU team; promptly responding to queries from the team and other stakeholders and provide clear and consistent advice that is reflective of current guidelines and legislation, best practice infection control principles and ensures a Public Health focus.

  • Directing the day to day performance of the unit, ensuring that high standards of performance are achieved in accordance with established guidelines and legislation.

The CCTL will work closely with Clinical Leadership within the Unit. Positions are permanent and will cover 7 days per week, working a rotating roster across shifts.

About you
WPHU is seeking a highly experienced and enthusiastic nursing or allied health clinicians who thrive in a dynamic and fast paced environment. The Unit is looking for people with:

  • Current registration with AHPRA as a registered health professional or equivalent, with no practicing restrictions.

  • Proven experience in leading a team and quickly building a highly engaged culture.

  • Excellent oral and written communication skills.

  • Strong attention to detail and strict adherence to established processes; confidently works with stakeholders to ensure all processes are maintained.

  • Able to identify and implement process improvements; apply evidence-based change management principles.

  • Proven experience developing documentation and standard operating procedures.

  • Previous experience managing large datasets and establishing processes to ensure data integrity.

Preferred qualifications and skills include:

  • Previous experience working in a public health unit (e.g. public health officer, environmental officer).

  • Familiarity with Western Health clinical and non-clinical information systems.

  • Familiarity with DHHS clinical reporting platforms and information systems.

  • Previous experience in new service or team development.

Key challenges

  • Balancing constantly changing priorities and demands, within tight timeframes in a high pressure, fast paced environment, while understanding and maintaining highly confidential Health data.

  • Managing a broad range of enquiries on COVID-19 processes and procedures while maintaining a detailed understanding of the response and identifying correct escalation points.

  • Working professionally with organisations experiencing high levels of stress and need for support.

Things to consider when expressing interest:

  • Your availability will need to be across 7 days per week, across shifts (morning and afternoon).

  • Weekend and/or evening work will be required.

About Us

Our workforce of over 7,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health comprises of three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. We also operate the Joan Kirner Women’s and Children’s, Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a diverse community of over 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support

  • Career advancement opportunities

  • Salary packaging including novated vehicle leasing

  • Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.

Contact Tracing Team Leader

Job type:

Not provided

Job classification:

Not provided


Gillian Dickman - 0419876814
Kate Cranwell - 0411440728

Contact Tracing Team Leader