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CRM Functional Analyst (VPSG6)

Job posted: 27/10/2022
Applications close: 06/12/2022 (Midnight)
8 days remaining

8 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 30/12/2023

Organisation: Department of Justice and Community Safety

Salary: $127,467 - $170,579

Occupation: IT and Telecommunications

Reference: VG/D00374

Reference: VG/D00374

Occupation: IT and Telecommunications

Salary Range: $127,467 - $170,579

Work location: Melbourne | CBD

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

  • Fixed term role available for up to 12 months
  • Attractive VPS 6 salary between $127,467 - $170,579 + superannuation

What does the business unit do?

The Department of Justice and Community Safety (the department) delivers a justice and community safety system that works to build a safer, fairer and stronger Victoria. 

Data, Digital and Insights (DDI) focuses on meeting the departments data and digital needs by providing responsive and sustainable services focused on supporting departmental outcomes. The specialist groups within DDI consist of Technology Solutions and Evidence and Insights. 

Technology Solutions explores and employs modern technology to enable the department's business to function via the use of modern, appropriate platforms, products and services. 

Evidence and Insights is responsible for providing end-to-end evidence-based policy support to the Department of Justice and Community Safety, and the reporting of data and research to the Victorian public through the Crime Statistics Agency and the National Coronial Information System. 

What will the role do?

Primarily the CRM Functional Analyst role is responsible for providing development and consulting support in Microsoft Dynamics 365; providing solutions architecture and business as usual support and fixes for existing Dynamics 365 applications; and acting as the technical lead between the business units, stakeholders and other delivery teams as necessary.

What skills should a CRM Functional Analyst have?

As our ideal candidate, you will have:

  • Demonstrated experience developing and configuring Microsoft Dynamics 365, including workflows and business process flows, experience with Power Apps, Flow, CDS, Power Platform, PowerBI, SharePoint, Exchange and Azure, experience developing and configuring plug-ins, developing complex MS Visual Studio, ASP .Net, C#, HTML5, CSS and modern JavaScript frameworks applications and APIs, experience with SQL and relational databases.
  • Good analytical skills combined with excellent troubleshooting and problem-solving skills.
  • Excellent interpersonal skills and communication skills (both verbal and written) to be able to work with stakeholders at all levels.
  • Experienced working with small business teams in an Agile framework.
  • Relevant tertiary qualifications in Software Engineering, Computer Science or Information Technology would be highly regarded.
  • Relevant Microsoft and other ICT Industry Certifications.

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

  • A fair salary– enjoy great work conditions and salary sacrificing options.
  • Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
  • Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
  • Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Jude D'Souza, Practice Lead on 8608 6012 or email at jude.dsouza@justice.vic.gov.au.

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email aboriginal.employment@justice.vic.gov.au.

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm Tuesday 06 December 2022.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

The Department has legislated duties to provide and maintain a working environment which is safe and without risk to the health of its employees and other workplace participants. Consistent with these duties the Department has implemented a COVID-19 vaccination policy which requires all employees who are, or may be, required to work for the Department outside their ordinary place of residence to be COVID-19 vaccinated within the timeframes specified by the Department and/or any timeframe set by any Chief Health Officer direction. The policy applies to all new and current employees. 

FOR INTERNAL VPS EMPLOYEES:

For all VPS employees, due to the new JSE policy, please apply through the JSE only to be considered for this position.

CRM Functional Analyst (VPSG6)

Job type:

Full time / 30/12/2023

Job classification:

VPSG6

Contact:

Jude D'Souza, Practice Lead | 8608 6012 or jude.dsouza@justice.vic.gov.au

CRM Functional Analyst (VPSG6)