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Customer Service Officer- Emergency Department

Job posted: 18/05/2022
Applications close: No closing date

No closing date

Job Description

Location: Geelong

Job type: Not provided

Organisation: Barwon Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 174039

Reference: 174039

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Geelong

Broaden Your Horizons


Line up your life and career with us at Barwon Health in Victoria, Australia




  • Enjoy flexibility out of the 9 - 5 boredom with a 24 hour 7 day roster

  • Multiple opportunities available with long-term prospects for the right person

  • No day is the same in this critical frontline role where you will make a difference to our patients 


About the facility 


Formed in 1998, Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Health services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care.


About the role


Barwon Health are seeking enthusiastic people to join their Emergency Department team.


You will be able to:



  • Provide outstanding levels of Customer Service to patients and the public

  • Provide vital clerical support to ED Nursing Staff and Medical Staff

  • Assist the Emergency Department Administration Manager to promote Barwon Health's Private Patient Strategies.


About the culture


Our team within the Emergency Department are all extremely welcoming and friendly with a commitment to Barwon Health and its Values, which is demonstrated by their work and focus on the tasks at hand.  Our staff thrive in a challenging and unpredictable environment and get enjoyment from being a highly recognised and skilled team, who truly believe with full support and guidance from their team members and management they have the opportunities to be their best.


Barwon Health staff benefits



  • Flexible working arrangements

  • Professional development

  • Access to employee wellness facility

  • Salary packaging

  • Social club

  • Relocation and sponsorship support options

  • Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast


About the Geelong Region, AUSTRALIA


Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne! Derived from the local Wathaurong Aboriginal name for the region Jillong, Geelong is thought to mean ‘land’ or ‘cliffs’.



  • Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.

  • High standard of schooling options throughout the area

  • A stone throw from the Surf Coast and Great Ocean Road

  • Appreciate beautiful parks, rivers, walks and wineries

  • To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website. 


Diversity and Inclusion


At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.


At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.


We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.


If we can assist you with any reasonable adjustments in order to submit your application for this role, Please contact the Talent Acquisition team via email at talent.acquisition@barwonhealth.org.au noting your preferred method of communication and contact details and a member of the team will be in touch.


We Barwon Health are proud to be Totally Smoke Free.


This role must be fully vaccinated for COVID-19 and meet the requirements of the Barwon Health Immunisation Policy.


Customer Service Officer- Emergency Department

Job type:

Not provided

Job classification:

Not provided

Contact:

Aisling McCarthy - (03)4215 0166
aimccar@barwonhealth.org.au

Customer Service Officer- Emergency Department