Customer Service Team Member

Job posted: 07/06/2021
Applications close: 21/06/2021 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Not provided

Organisation: Eastern Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 23549

Reference: 23549

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Melbourne | Eastern Metropolitan

Customer Service Team Member

**Previous applicants need not apply**

  • Permanent Part Time

  • Burwood Location

  • Work in a dynamic team and take advantage of generous employee benefits!

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services  to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

To be successful in this role you should possess:

  • An enthusiastic, motivated and focused individual ready to challenge themselves

  • A team player, someone who works well in a team environment

  • Excellent verbal & written communication and multi-tasking skills

  • Strong customer service background

  • Flexible in your work approach and able to maintain a proactive and positive attitude is a must!

The successful applicant will have the opportunity to: 

  • Field a wide range of calls from the general public to ensure they are connected to the right Eastern Health Service

  • Connect Eastern Health Doctors to other Doctors via paging/phone calls

  • Provide phone support for internal Eastern Health staff who require access to other Eastern Health departments and services

  • Demonstrate superior customer service by placing the customer experience as the number one priority

  • Although we are located in Burwood East, we provide service for all of the Eastern Health Sites

What we have on offer:

  • Role 1 - 14 hours per week

    • Tuesday 0900-1600 and Friday 0800-1600

Please indicate which role you are applying forin your cover letter

Please refer to the attached position description for further details of the role.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

  • Diverse and engaging career opportunities

  • Friendly & supportive team

  • Flexible working hours

  • Salary packaging options

Next Steps

If you believe you have the ability to make a difference in this rewarding industry, apply today!

Please note:

  • All applications must be submitted online via E-Mercury

  • All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.

  • You must have Australian work rights to apply for this position.

  • Recruitment agency applications will not be accepted.

Eastern Health Values:  Patients First | Agility | Humility | Respect | Kindness | Excellence

Customer Service Team Member

Job type:

Not provided

Job classification:

Not provided


Karen Chalmers - (03) 8804 9979
Malcolm Tait - (03) 8804 9987

Customer Service Team Member