• Report directly to the Chief Executive
• Brilliant opportunity to lead Ambulance Victoria's overall Communications and Engagement strategies through transformation
• 3-year fixed-term hybrid position (WFH and Doncaster location)

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join an organisation dedicated to bringing a vision of ‘Outstanding emergency health care every time' to life.

About the position

Ambulance Victoria is currently seeking a suitably experienced senior leader in the position of Executive Director, Communications and Engagement.

A key member of the Executive and working closely with the Chief Executive, this position will provide a high level of leadership and direction to AV's overall approach to both internal and external communications and engagement to enable a consistent and proactive approach to the way we listen, align, and communicate across AV and beyond.

With an ability to provide specialised direction, leadership, storytelling, and expert senior advice in areas of communications, employee engagement, external relations and change management, this position will be critical to –

• Overall leadership and accountability of the Internal Communications, Government Relations, Publications, Media/Public Relations, and Digital Marketing business units
• Effective and consistent engagement, and communication with our people, both day-to-day and during periods of transformation, across all communication and engagement mediums
• Development and continued improvement of strategic and integrated internal and external communications and engagement strategies and objectives to enable a proactive approach in predicting and preparing for the impact of events whilst working to build the profile of AV
• Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical and positive behaviours consistent with the AV values

About you

Suited to a highly motivated and strategic senior leader, the successful applicant will possess –

• Post graduate qualifications in a relevant discipline (communications, public relations) or a relevant combination of experience and training
• Broad experience at a senior management level, preferably in a complex organisation within sectors such as government, health services or similar   
• Contemporary working knowledge of strategic communications and engagement with extensive internal and external communications and change management experience  
• Demonstrated success in delivery of all-encompassing communication and engagement strategies
• A high level of communication with an ability to build and maintain relationships and influence, negotiate, and generate buy-in with a range of stakeholders, both internal and external
• A coaching, mentoring and leadership approach to motivate, encourage, and support teams to success

This position will be a 3-year fixed-term position. Hybrid working options are available however it is essential that the successful applicant maintains a presence at our Doncaster Headquarters.

Working at AV

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. Although there will be a requirement to maintain a presence at Headquarters, flexible working arrangements are available and will be discussed with the successful applicant. We offer salary packaging options, generous personal leave entitlements, and other benefits including free on-site parking.

Successful applicants will need to have received the mandated COVID-19 vaccinations and be willing to complete executive pre-employment screening including Misconduct and Police Checks.

By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the position.

How to apply

For any queries, please contact Danielle Bourke, Lead, Recruitment and Selection via phone - 0417 374 824 or email – Danielle.bourke@ambulance.vic.gov.au

Your application will form an integral part of the selection process and should be of a high quality including:

• A covering letter
• A resume
• A statement (maximum one page) advising on your interest in the position, how your skills and experience to date would set you up for success in this position and what you anticipate your impact would be

Please note, as we have requested a statement as above, key selection criteria is not required. 

We request that your application for the Executive Director, Communications and Engagement is forwarded by 11.59pm AEDT Wednesday 22 March 2023 by clicking on ‘apply online'.

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. We welcome applications from people of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with a disability and people who are diverse in gender and sexuality.