At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

About us

Victim Services, Support and Reform (VSSR) is a part of the Service Delivery Reform, Coordination and Workplace Safety Division of the Department of Justice and Community Safety and is responsible for coordinating a suite of services for victims of crime including funding state-wide services to provide eligible victims with practical assistance, counselling and support through the justice system as well as operating the Victims of Crime Helpline (Helpline).

About the role

Reporting to the Helpline Operations Manager, the Family Violence Practice Lead (FVPL) is responsible for developing and supporting family violence practice across the Helpline team ensuring the delivery and provision of high quality and effective services to Victorian family violence victim-survivors seeking support via the Helpline.

The FVPL will monitor and coordinate the response to L17s, information sharing activities and the implementation of MARAM within the Helpline.

About you

As our ideal candidate, you will possess:  

• Extensive knowledge and experience in adopting rigorous approaches to intake assessment, referral, and risk assessment activities within a family violence context. 
• Demonstrated knowledge and experience in the provision of effective, on-going services to victims of crime and their families informed by organisational guidelines, appropriate theoretical frameworks, and best practice models in direct service delivery.
• Uses knowledge and awareness of issues pertaining to crime victimisation to achieve desired outcomes for victims of crime and system improvement. 
• Maintains effective relationships with stakeholders to deliver effective services to victims and receive positive outcomes for victims of crime. 
• Extensive knowledge, experience and skills to effectively engage with victim survivors and alleged perpetrators of family violence. 
• An intrinsic understanding and awareness of the nature and dynamics of family violence, the legislative context and service system in Victoria. 
• Demonstrated knowledge and ability to effectively develop systems to ensure victim support services are prepared to respond to critical incidents of crime.

Please refer to the attached Position Description for further criteria. 

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 

FOR INTERNAL VPS EMPLOYEES:  

• For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform. 
• For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round. 

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). 

Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes. 

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19. Acceptable evidence includes: 

1. COVID-19 digital certificate (available via your myGov account) 
2. Your immunisation history statement (available via your myGov account) or 
3. A letter from the GP who vaccinated you.