General Business Services Officer, East (VPSG3)

Job posted: 18/11/2022
Applications close: 04/12/2022 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Department of Families, Fairness and Housing

Salary: $72,751 - $88,336

Occupation: Community Services

Reference: VG/DFFH/CDS/380665

Reference: VG/DFFH/CDS/380665

Occupation: Community Services

Salary Range: $72,751 - $88,336

Work location: Melbourne | Eastern Metropolitan

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)


The General Business Services Officer provides advice and support on a range of services including, but not limited to, day to day fleet operations, office security and maintenance, provision of ID and access cards, stationery, petty cash, office purchasing and accounts, environmental management and fleet within a major office and surrounding area offices. This role will also provide support with more complex functions as part of the Business Services team.



  1. Effectively manage office processes, maintain corporate information systems and provide advice and assistance to local area staff delivering office based services. Answer queries, provide timely advice and take follow up action as required.
  2. Operate as an effective branch member in a team environment and deliver quality, timely and effective customer service to managers and staff within the branch and to members of the public.
  3. Provide quality customer help desk functions on office management procedures, policy and procedural guidelines and other administrative and general office functions.

Please open the position description to read more.


The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.


All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

General Business Services Officer, East (VPSG3)

Job type:

Full time

Job classification:



Dianne Lord | 0437545908

General Business Services Officer, East (VPSG3)