,

Housing Services Officer (HSO2)

Job posted: 16/11/2022
Applications close: 29/11/2022 (Midnight)
1 day remaining

1 day remaining

Job Description

Location: Western Region | Ballarat

Job type: Full time / Various

Organisation: Department of Families, Fairness and Housing

Salary: $72,751 - $88,336

Occupation: Community Services

Reference: VG/DFFH/COPL/00379455

Reference: VG/DFFH/COPL/00379455

Occupation: Community Services

Salary Range: $72,751 - $88,336

Work location: Western Region | Ballarat

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.

This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.

Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance that may include:

  • Managing and maintaining tenancies
  • Providing support and information on services
  • Identifying and assessing Victorians' housing needs and their eligibility for services
  • Allocating rental properties to eligible applicants
  • Visiting and working with tenants to resolve tenancy issues
  • Ensuring maintenance work is carried out on tenants' homes

ACCOUNTABILITIES INCLUDE

  1. Provide routine advice on housing options from a range of established policy, procedures and standards.
  2. Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
  3. Undertake supervised home visits as required.


Please open the position description to read more.

VACCINATION REQUIREMENTS POLICY

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

HOW TO APPLY

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Housing Services Officer  (HSO2)

Job type:

Full time / Various

Job classification:

HSO2

Contact:

Steve Turner | steve.turner@dffh.vic.gov.au

Housing Services Officer  (HSO2)