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Housing Services Officer x4, Dandenong Housing (HSO2)

Job posted: 05/08/2022
Applications close: 21/08/2022 (Midnight)
3 days remaining

3 days remaining

Job Description

Location: South West Region

Job type: Full time

Organisation: Department of Families, Fairness and Housing

Salary: $72,751 - $88,336

Occupation: Community Services

Reference: VG/DFFH/COPL/SD/382420

Reference: VG/DFFH/COPL/SD/382420

Occupation: Community Services

Salary Range: $72,751 - $88,336

Work location: South West Region

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

An exciting opportunity exists for four Housing Services Officers on an Ongoing basis in Dandenong Housing.

The department provides affordable and secure housing assistance for low-income people across Victoria. We deliver or fund community services organisations to provide emergency and transitional accommodation, longer-term public and community managed housing, private rental assistance, homelessness assistance, home ownership assistance, new forms of social housing and related support services.

Housing Team manages longer-term public housing, providing tenancy and property management with a priority on sustaining tenancies, incorporating early intervention strategies and additional support to tenancies identified as being at risk. The team is also responsible for quality client service delivery at the front end of public housing services by providing services to clients seeking housing assistance.

Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

As our ideal candidate, you will be required to demonstrate:

  1. Written communication skills
  2. Self-management
  3. Empathy and cultural awareness
  4. Drive and commitment

VACCINATION REQUIREMENTS POLICY

The department is committed to providing and maintaining a working environment that is safe and without risk to the health of its workers and clients.  The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19).  The department's COVID-19 Vaccination requirements policy (Word) outlines the requirements for existing employees, other workplace participants and prospective employees.  Subject to exceptions, only employees or other workplace participants with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence.  For this role, you are required to submit proof of vaccination prior to commencement.  Please refer to the above link for more information. 

Other mandatory qualifications or requirements for this opportunity include:

  • A current Victorian Driver's Licence is required as the position may be required to travel to the department's housing properties.

For more information on the accountabilities and key selection criteria, qualifications and/or requirements for the role please refer to the attached Position Description.

HOW TO APPLY

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Click 'Apply Now' to submit your interest in this position.

Housing Services Officer x4, Dandenong Housing (HSO2)

Job type:

Full time

Job classification:

HSO2

Contact:

Melissa Densley | 0409 735 119

Housing Services Officer x4, Dandenong Housing (HSO2)