ICT Business Analyst (VPSG4)

Job posted: 14/02/2020
Applications close: 01/03/2020 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Transport Safety Victoria

Salary: $85,279 - $96,759

Occupation: Analyst

Reference: VG/032562C

Reference: VG/032562C

Occupation: Analyst

Salary Range: $85,279 - $96,759

Work location: Melbourne | CBD

Transport Safety Victoria (TSV) is Victoria's integrated safety regulator for bus, maritime & rail transport. TSV regulates the safety of all marine, train, tram & bus operations in Victoria, both directly, & through service arrangements with the Office of the National Rail Safety Regulator & the Australian Maritime Safety Authority. It is headed by the Director, Transport Safety.

TSV’s role is to ensure safe public transport and boating for all Victorians.

TSV is committed to building a culture where we say 'yes' to flexible work arrangements, & support ways of working that help employees balance work & home life. TSV is an equal opportunity employer & welcomes applicants from a diverse range of backgrounds.

Aboriginal & Torres Strait Islanders are strongly encouraged to apply. It offers reasonable adjustments for applicants with disabilities on request.


  • $85,279 to $96,759 (Plus Superannuation)
  • Ongoing
  • Usual Work Hours: Full Time
  • Usual work location: Melbourne, CBD

Reporting to the IT Program Manager, the ICT Business Analyst will be responsible for requirements gathering, testing and user training of a Salesforce application. This position will work within the Business Services IT team to ensure full utilisation and tailoring of the Salesforce application to support TSV's business objectives. The ICT Business Analyst will also champion continuous improvement and be a user experience champion.

To be successful in this role you will have:

  • Demonstrated consultative approach to problem-solving, analysing different perspectives and liaising with stakeholders to identify and propose workable solutions.
  • Experience operating within an environment of continuous improvement of new products, with the ability to research and apply practical and innovative solutions.
  • Demonstrated ability to work in a highly demanding and complex environment, with a high degree of responsibility and self-management and ability to meet deadlines.
  • Minimum 3 years' experience as a business analyst.
  • Salesforce administration experience ideally with ADM 201 certification.

Desirable Experience / Skills

  • Experience of working in an agile environment with project management tools such as JIRA
  • Experience of Salesforce Lightning and Service Cloud
  • Tertiary qualification in Information Technology or similar.

Your application must include: Updated resume and cover letter only.

Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department.

For a confidential discussion, please call Rosa Costanzo, Manager, Business Services - 03 9655 6611.

Applications close at midnight on 1 March 2020.

Preferred applicants may be subject to pre-employment checks. Information provided to the Department of Transport will be treated in the strictest confidence.

ICT Business Analyst (VPSG4)

Job type:

Full time

Job classification:



Rosa Costanzo, Manager, Business Services | 03 9655 6611

ICT Business Analyst (VPSG4)