This is a great opportunity for a suitable individual to join the team as an ICT Manager in a permanent Full Time position!

MDHS services the Central Goldfields and Pyrenees Shire with campuses in Avoca, Dunolly and Maryborough. The strong clinical and social links between the three campuses ensure that the community is cared for by qualified staff who are committed to high standards of person-centred care. MDHS is one of the largest employers in the region, providing the perfect setting to become part of our team and community.

ICT Manager

Permanent Full Time – 76 hours per fortnight

Classification: Administration Assistant Grade 5 – Grade 6 (HS5 – HS6), depending on qualifications and experience

Award: Victorian Public Health Sector (Health and Allied Services, Managers and Administrative Workers) Single Interest Enterprise Agreement 2021 - 2025

An exciting opportunity exists for a suitably qualified individual to join the team at MDHS, working as the ICT Manager in a permanent Full Time position! In this role, you will lead the Information Communication & Technology functions in collaboration with our ICT contract partners to provide flexible and responsible support and proactive management of our internal and hosted solutions to ensure end users have seamless and reliable systems.

We are looking for someone with the following qualities:

• Embrace and promote the values of MDHS – Genuine, Respect, Excellence, Accountability & Togetherness
• Experience performing systems administration
• Experience in implementation of mobile device technologies within a highly complex environment
• Experience within level 1-3 IT support
• Excellent organisational skills
• Ability to effectively manage, coordinate and prioritise tasks
• Strong time management skills
• Ability to create a project timeline and maintain deadlines

What's in it for you?

• Great Working Environment – Join a group of motivated health care professionals with a Permanent contract. Opportunity to join the Social Club, offering a wide range of social events and local retail discounts.
• Fantastic Earning Potential – Generous Base Salary under the Managers and Admin EBA with Salary Packaging available.
• Supportive Culture with Continuous Improvement Opportunities – Culture that promotes and embraces the organisational values of GREAT (Genuine, Respect, Excellence, Accountability, Togetherness) and encourages and supports employees to engage in professional development with access to the Centre of Inspired Learning and Simulation Lab.

KEY SELECTION CRITERIA

Essential

Qualifications:

• Prince 2, ITIL or project management certification.
• An advanced Certificate in Information Technology or University Degree in a subject encompassing Information Technology.

Technical/Professional Knowledge and skills

• Extensive experience leading organisational ICT services with specific accountability for IT service delivery, governance, cyber risk management and project management.
• Demonstrated experiencing performing systems administration and implementation of mobile device technologies (SOTI, AIME Advanced, Imprivata) within a highly complex environment.
• High level knowledge and experience in supporting level 1-3 ICT support teams (helpdesk, desktop support and servers and infrastructure) and acting as an escalation point for issues outside of the remit of Level 1.
• Demonstrated experience working with Microsoft 365 (SharePoint, Exchange, Teams, etc) technologies.
• Excellent problem-solving abilities and communication skills.
• Exceptional customer service capabilities with the ability to troubleshoot methodically and escalate incidents when appropriate to meet business SLA objectives.

• Strong organisational skills, including the ability to effectively manage, coordinate and prioritise tasks.
• Strong time management skills, including the ability to create a project timeline and maintain those deadlines throughout the project lifecycle.

Desirable

• Previous experience in a health related setting.

For further information, please contact David Edwards via dedwards@mdhs.vic.gov.au or on 0458 388 805.

Applications for this position close on Sunday 26^th March 2023.

Applications are to include:

• Covering Letter
• Resume
• Written response to the Key Selection Criteria, available in the Position Description on the position advertisement.

Applications are to be submitted by selecting the "Apply Now" button below.

MDHS is an equal opportunity employer. Appointments are subject to a satisfactory National Police Check and a Working with Children Check. NDIS Workers Screening will be required for workers identified as working within a risk assessed role.