Rail Projects Victoria (RPV) is the Victorian Government body responsible for the delivery of the Metro Tunnel Project, Regional Rail Revival, Melbourne Airport Rail and the Western Rail Plan including fast rail between key regional cities and Melbourne. RPV is responsible for all aspects of the projects including planning and development of the project reference design, site investigations, stakeholder engagement, planning approvals and procurement, through to construction delivery and project commissioning. Major Transport Infrastructure Authority (MTIA) comprises of Level Crossing Removal Project (LXRP), Rail Projects Victoria (RPV, MTIA), North East Link Project (NELP), West Gate Tunnel Project (WGTP) and Major Road Projects Victoria (MRPV).

About the opportunity

RPV, MTIA is seeking to engage an Information Centre Officer. The Information Centre Officer will be responsible for promoting knowledge of The Metro Tunnel Project and other RPV Projects, Melbourne Airport Rail, Regional Rail Revival and the Western Rail Plan. The Metro Tunnel HQ has been developed as part of The Metro Tunnel Project as a physical walk-in-centre in the CBD that provides a permanent location for the Victorian community and visitors to learn about RPV Projects. The Metro Tunnel HQ includes large-scale project panels, interactive displays and staff available to answer visitor's questions.

The Information Centre Officer role includes engaging with visitors and providing information regarding all RPV Projects. The Information Centre Officer will explain a variety of information regarding the project's alignment and construction by referring to displays and models on display in the centre. The Officer will be required to maintain a focus on strengthening community sentiment for the Project by demonstrating a positive and enthusiastic attitude.

About you

You will be a highly focused and driven person who is passionate about contributing to the delivery of public infrastructure, working within a high-performing project team to drive exceptional customer service outcomes.

If you are looking to step up in your career, this might be just the right opportunity for you!

Why join us?

• An emphasis on work / life balance
• High-performing team environment
• Equal opportunity employer
• Personal & Professional development opportunities
• Committed to safety & wellbeing
• Training & development opportunities

How to apply

Please include a Cover Letter, CV and response to Key Selection Criteria. We want to know why you want to work for Rail Projects Victoria, why you are interested in the role, and, taking into account the Key Selection Criteria as a whole, how your skills, knowledge, experience and qualifications are applicable to the role.

For a confidential discussion, please contact Ashleigh Whatford, Senior HR Advisor on 0429 672 423.

Applications close 11:59 pm - Sunday 3 July 2022.