IT Service Operations Lead (VPSG6)

Job posted: 10/09/2021
Applications close: 26/09/2021 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / Till 30 June 2024

Organisation: Department of Premier and Cabinet

Salary: $125,893 - $168,473

Occupation: Technology

Reference: VG/1551556A

Reference: VG/1551556A

Occupation: Technology

Salary Range: $125,893 - $168,473

Work location: Melbourne | CBD

The Department of Premier and Cabinet is looking for an experienced and highly motivated IT Service Operations Lead to join the Victorian Centre for Data Insights (VCDI).

The VCDI team has a whole-of-government role in leading the transformation of the VPS through data driven insights. It is helping to transform the way the Victorian Government uses data to inform policy making and service design on issues that are of whole-of-government significance.

As the IT Service Operations Lead, you will focus on the development and delivery of operational capabilities for VCDI data and analytics IT services providing government and public servants with information. 

This role requires a seasoned technical expert with a strong background in Technical Operations and Services to build the internal data capability and maintain the technical operations for our published applications.

You will use your highly developed leadership skills and strong strategic thinking and analytical skills to manage the delivery of VCDI IT service operations. Contributing to the overall vision to extend VCDI data and analytics IT solutions into an enduring platform that supports WoVG government initiatives.

About you

As our ideal candidate, you will have/be:

  • Experience managing the delivery of IT operational service, preferably employing an ITILv3 or ITILv4 based framework.
  • Experience with IT operations for data centric business systems supporting both analytics and business intelligence.
  • People focused leader with strong strategic thinking and analytical skills
  • Excellent service management experience
  • Highly developed written and verbal communication skills

Working with us, you can make a difference not just in your career but in the community where you work and live.

The closing date for this position is midnight Sunday 26 September.

Please note: Due to COVID-19 restrictions, working remotely arrangements are in place. 

This position is only open to applicants with relevant rights to work in Australia.

How to apply:

Apply before the advertised closing date, all applications should include:

  • a resume
  • a cover letter which addresses the key selection criteria (within three pages)

Other relevant information:

Preferred candidates will be required to complete a Pre-employment Declaration and Consent form. Employment of successful candidates will be subject to a National Police Check.

DPC actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at DPC can be worked flexibly, however it may differ from role to role.

IT Service Operations Lead (VPSG6)

Job type:

Full time / Till 30 June 2024

Job classification:



Chris Ottinger | 0409 411 224

IT Service Operations Lead (VPSG6)