Who we are

Service Victoria is the one place to go for government services. It's our job to make things easy for customers and we're proud of our track record. Customer satisfaction with Service Victoria is consistently high at more than 95 per cent and our app was the most downloaded in Australia in 2021.

We deliver modern government services designed around people's needs. We've delivered more than a billion transactions, including QR code check-ins, car registration payments, ambulance subscriptions, vouchers and cashbacks to help reduce the cost of living, and more.

Our work enables Victorians to easily access more than 130 of the most popular services through Service Victoria's mobile app and website. 

We're always developing exciting new products. We've got a digital wallet, with a digital driver licence in pilot phase, and there's a growing number of licences, certificates and other government-issued credentials.

The Service Victoria culture is dynamic and fast-paced, and the way we work is highly collaborative. You'll be based in our Footscray HQ. Flexible work arrangements, including hybrid work from home arrangements, may be available depending on the position requirements.

About the role

Service Victoria is focused on building the future organisation and the appropriate IT organisation structure and capability that will allow the implemented solutions to be maintained, supported and expanded upon on an on-going basis. You will also have a chance to work on continuously improving our service offering by bringing in structured improvements based on data analytics and insights

Key responsibilities

1. Develop and implement mobile application solutions for the iOS platform
2. Resolving complex problems in all phases of the software development life cycle.
3. Performing analysis for potential business opportunities, identifying and recommending technical solutions.
4. Contribute to product planning by providing authoritative and pragmatic advice balancing technical excellence, business objectives and quality requirements.
5. Develops high-quality solutions to challenging and complex product requirements.
6. Leads the technology strategy, including design patterns, library re-use, testing and deployment techniques
7. Supervise junior developers, provide guidance and technology leadership, helping everyone improve their skills and craft, contributing to the overall technical capability of the organisation
8. Drives a culture of continual improvement and introspection and champions a desire to improve within the team constantly
9. Proactively keeps up to date with relevant technology, trends, developments, and advancements.
10. Ensure adherence to the coding standards for efficient project delivery.

Key selection criteria

1. Proven working experience in iOS development and have published one or more iOS apps in the app store
2. A deep familiarity with Swift and Objective-C and Cocoa Touch
3. Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics, and Core Text
4. Experience with third-party libraries and APIs
5. Solid understanding of the full mobile development life cycle
6. Planning skills (to identify and evaluate technical and business needs and opportunities).
7. A passion for keeping up to date with development trends
8. A keen attention to detail and passion for great user experiences
9. Highly developed analytical and problem-solving skills
10. Great communication, influencing and coaching skills with the ability to explain complex ideas and solve problems
11. Desire to assist team members to reach their potential.
12. A well-developed sense of empathy for your customers, both internal and external