Lead Systems Engineer (Lead Support Engineer) - Service Engineer (VPSG6)

Job posted: 14/03/2023
Applications close: 03/04/2023 (Midnight)
9 days remaining

9 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

Salary: $129,379 - $173,138

Occupation: IT and Telecommunications

Reference: VG/E20042968C

Reference: VG/E20042968C

Occupation: IT and Telecommunications

Salary Range: $129,379 - $173,138

Work location: Melbourne | CBD

About the role:

Are you ready to help shape the digital future of Victoria Police?

Do you want to make a meaningful contribution to community safety?

The Frontline Mobility team supports operational policing by providing the digital technology and applications – mobile devices, mobile apps, body worn cameras - that enable frontline police to perform their duties in a safe, efficient and effective manner.

The Lead Support Engineer will play a leading role within this team, ensuring that the system remains operational for our 24 / 7 workforce to access the information.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.


Your duties will include:

  • Support and patch application servers across windows and Linux platforms.
  • Perform regular maintenance checks and review logs for applications.
  • Support on premise servers.
  • Help design our new services we will build into our Azure environment.


As the successful applicant, you will have:

  • Extensive experience in service delivery and support of high availability applications and services.
  • A passion for problem prevention rather than cure.
  • Strong ITIL process skills and ability to document designs.
  • Strong interpersonal and communication skills.
  • Education and professional experience in an IT or related discipline would be highly regarded.


Requirements and relevant information:

  • Two (2) x full-time, ongoing positions available.
  • The positions are located at Victoria Police Centre, 311 Spencer Street, Docklands.
  • The incumbent of the position may be required to be on stand-by/recall outside the ordinary hours of duty. Allowances will be paid in accordance with the relevant Victorian Public Service Agreement.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • In accordance with the Acting Chief Health Officer's Direction – COVID-19 Mandatory Vaccination (Workers) Directions, you are required to be fully vaccinated (this includes a booster vaccination) and your employment with Victoria Police is subject to proof of vaccination.


Your application must include:

  • Resume;
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.


Applications close midnight, Monday 3 April 2023.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact: Travis O'Brien on (03) 8335 7603 or travis.o'brien@police.vic.gov.au.

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.


About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

Lead Systems Engineer (Lead Support Engineer) - Service Engineer (VPSG6)

Job type:

Full time

Job classification:



Travis O'Brien | (03) 8335 7603 or travis.o'brien@police.vic.gov.au

Lead Systems Engineer (Lead Support Engineer) - Service Engineer (VPSG6)