Manager - Communications, Media and Engagement (VPSG5.2)

Job posted: 10/06/2021
Applications close: 24/06/2021 (Midnight)
5 days remaining

5 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Health

Salary: $111,736 - $122,348

Occupation: Communications, Marketing and Media

Reference: VG/DH/HCC/441765B

Reference: VG/DH/HCC/441765B

Occupation: Communications, Marketing and Media

Salary Range: $111,736 - $122,348

Work location: Melbourne | CBD

The office of the Health Complaints Commissioner (HCC) is an independent office established under the Health Complaints Act 2016 to provide health consumers and service providers in Victoria with an independent complaints resolution mechanism.

The Commissioner also administers the Health Records Act 2001 (HRA) which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information. This Act gives the Health Complaints Commissioner substantial statutory responsibilities and discretionary powers.

The HCC receives funding and administrative support from the Department of Health (DH). Staff are DH employees who report directly or indirectly to the Commissioner of the HCC.

The HCC promotes diversity and equal opportunity in employment and is committed to a more diverse workforce. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on DiversityInclusion@dhhs.vic.gov.au.


Manager - Communications, Media and Engagement

An exciting opportunity exists to undertake the role of Manager, Communications, Media and Engagement with the office of the Health Complaints Commissioner. You will develop and deliver high quality and innovative communication strategies, media and stakeholder engagement activities across a range of services including strategy development, media relations, advertising, web content and publication management and stakeholder analysis and engagement support.  This role will report to the Commissioner.


  • Highly organised and able to plan and implement a variety of communications strategies?
  • Able to communicate effectively and with impact to different audiences?
  • A flexible person who can work autonomously, manage deadlines and easily adapt to changed priorities and timelines?
  • A skilled communicator who can effectively develop projects and engage with stakeholders?
  • An experienced, enthusiastic individual who will fit into a small statutory, regulatory environment?


Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health <https://www.vic.gov.au/department-health>

Click 'Apply Now' to submit your interest in this position.

Manager - Communications, Media and Engagement (VPSG5.2)

Job type:

Full time

Job classification:



Caley Zingerle, Manager | Caley.Zingerle@hcc.vic.gov.au or 03 9949 1583

Manager - Communications, Media and Engagement (VPSG5.2)