Regulatory Programs and Services (RPS) is a Division of the Department of Transport, that supports the delivery of registration and licensing and other regulatory operational services, including compliance and assurance for road transport regulation underpinning safety and productivity in Victoria. The Division has the responsibility and oversight of managing the VicRoads Concession Deed of the joint venture partner relationship for the delivery of registration and licensing and custom plates services, managing data sharing and access of the driver and vehicle register for Victoria which includes the protection of confidential customer data on behalf of the State.

• Annual Salary Range: VPSG2 $55,439 - $71,194
• Employment Type: Ongoing
• Usual Work Location: Kew / Melbourne CBD (flexibility may be available)

About the Team

The Medical Review team are responsible for ensuring all licensed drivers are medically fit to drive and have the necessary skills to drive safely. We do this by carrying out fitness to drive assessments or medical reviews, aligned to the national medical standards for licensing (Assessing Fitness to Drive for commercial and private vehicle drivers).

About the Opportunity

Reporting to the Medical Review Team Leader, the Medical Review Officer is primarily assessing and resolving medical review case files through interpretation and application of established medical guidelines, rules and processes in accordance with established policies and procedures. The ideal candidate must have the capability to source accurate and appropriate information and provide advice on fitness to drive decisions and next steps, for all our customers and have the capability to exercise professional judgement and work constructively with colleagues to contribute to case management decisions.

About you

The skills and experience required in the position include, but are not limited to the following:

• Resolve problems through interpretation and application of established guidelines, rules and processes in accordance with established policies and procedures
• Provide advice or source appropriate advice on customer matters in accordance with established policies and procedures
• Provide on the job guidance and development to less experienced staff in accordance with established policies and procedures
• Resolve customer inquiries through interpretation and application of established rules and processes

Culture:

To attract, retain and develop talented people, we provide genuine flexibility, a culture that supports people to be their best and on top of that - great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

What we offer:

• Competitive salary and benefits
• Supportive, diverse, and inclusive work environment
• Opportunities for professional and personal development
• Flexible working arrangements and family friendly practices

More information is available in the attached Position Description.

How to Apply

Applications should include a resume and a brief covering letter. Applications close 11.59pm on 14 August 2022.

For a confidential discussion regarding this opportunity please email recruitment.modernisation@roads.vic.gov.au. Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness. Failure to comply with this condition of employment will impact your eligibility for employment in this position with the Department. DoT is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and DoT as part of the selection process. Information provided to DoT will be treated in the strictest confidence.