NEPHU Contact Tracing Team Leader

Job posted: 11/11/2020
Applications close: 24/11/2020 (Midnight)
1 day remaining

1 day remaining

Job Description

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: Austin Health

Salary: Salary not specified

Occupation: Health and Allied Health, Medical, Nursing, Aged Care

Reference: 34914

Reference: 34914

Occupation: Health and Allied Health, Medical, Nursing, Aged Care

Salary Range: Salary not specified

Work location: Melbourne | Northern Metropolitan

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

We have an exciting and unique opportunity for two Team Leaders to join the North East Public Health Unit at Austin Health and lead the Contact Tracing and Outbreak Management team.  

The North East Public Health Unit (NEPHU) is a newly established unit working to prevent and respond to the spread of COVID-19 in the north-east suburbs of Melbourne. In the future the unit will likely play a pivotal role in the broader aspects of public health. We are based at Austin Health, but will operate across the north-east of Melbourne.

About the Role

The Contact Tracing and Outbreak Management (CTOM) Team Leader will be responsible for:

  • ensuring the delivery of evidence-based care that meets professional, organisational, legal and ethical standards to optimise health outcomes for the community.

  • fostering a positive culture, driving change, a safe working environment and the effective utilisation of financial resources within a cycle of continuous service improvement.

  • CTOM team compliance with Unit systems and processes for core team functions i.e. case management, contact tracing and public health response to COVID-19 in each local community.

  • supervision and resolution of day to day operational issues and escalating as appropriate to the NEPHU Operations Lead.

  • high standards of performance of the CTOM team and that the actions and the decisions of the team align with relevant policies and protocols. 

You will work closely with the Operations Lead and Medical Officers within the unit. These are fixed term positions (2 years) that will cover 7 days a week, working a rotating roster across shifts.

About You

We are looking for enthusiastic and highly experienced nursing or allied health clinicians who thrive in a dynamic and fast paced environment. We are looking for people with:

  • Proven experience in leading and managing a dynamic team which works effectively within a multidisciplinary environment 

  • Excellent verbal and written communication skills

  • Critical thinking and problem-solving skills, and the ability to use sound judgment

  • Ability to adapt to changing environments and to implement, lead and support change

  • Ability to work effectively with all levels of staff and relevant community stakeholders

  • Experience developing documentation and standard operating procedures

  • Experience managing large datasets and establishing procedures to ensure data integrity

Key challenges

  • Balancing constantly changing priorities and demands, within tight timeframes in a high pressure, fast paced environment, while understanding and maintaining highly confidential Health data.

  • Managing a broad range of enquiries on COVID-19 processes and procedures while maintaining a detailed understanding of the response and identifying correct escalation points.

  • Working professionally with organisations experiencing high levels of stress and need for support.

What you need

Preferred qualifications and skills include:

  • Nursing or Allied Health clinical background, or

  • Previous experience working in a public health unit (e.g. public health officer, environmental officer)

  • Computer technical competency working with electronic medical records and Microsoft platforms

  • Demonstrated problem-solving skills and attention to detail

  • Demonstrated excellent communication skills

  • Current AHPRA registration

Things to consider when expressing interest:

  • Your availability will need to be across 7 days per week, across shifts (morning and afternoon)

  • Weekend and/or evening work will be required

Applications close Tuesday 24 November 2020.

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

NEPHU Contact Tracing Team Leader

Job type:

Not provided

Job classification:

Not provided


Liz Murdoch - (04) 6672 0701 - (__) ____ ____

NEPHU Contact Tracing Team Leader