Officer, Supply Fulfilment (VPSG4)

Job posted: 02/06/2021
Applications close: 21/06/2021 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 31 December 2021

Organisation: Department of Health

Salary: $87,640 - $99,438

Occupation: Procurement

Reference: VG/DH/CS/1539237

Reference: VG/DH/CS/1539237

Occupation: Procurement

Salary Range: $87,640 - $99,438

Work location: Melbourne | CBD

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of Victorians into the future. We also lead the Victorian Government's response to the coronavirus (COVID-19) pandemic. Working with our partners, we oversee Victoria's health system including mental health, ageing and aged care and preventive health. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTQI+ and people from culturally diverse backgrounds and differences to realise the potential of our employees for innovation and delivering services.

Application Closes: 21 June 2021

Role: Officer, Supply Fulfilment (31 December 2021)

Number of vacancies available:

Office Location(s): 50 Lonsdale Street/Work from home

Position Summary: 

The Officer, Supply Fulfilment role works within the Supply Hub team supporting the COVID-19 response operations, and the frontline teams that they manage. 

Key responsibilities of the role include:  

  • Work with suppliers and external commercial parties to source and supply a range of goods and services 
  • Manage the order, allocation and distribution of the subset of goods and services to the different COVID-19 operation sites   
  • Provide a data driven approach to manage core services 


  • Providing testing sites with goods and services required to support the DHHS operations 
  • Determining goods and services required for planned/upcoming sites, and sourcing where required 
  • Confirming established processes are being followed when fulfilling the site supply and services requests 
  • Provide exceptional customer service, via a number of channels include phone, email and CRM system 
  • Responding to requests that have been submitted via online order form, email or phone  
  • Validating the request and identifying the correct sourcing procedure 
  • Liaising with supplier to obtain quotes and service capability 
  • Gaining appropriate financial and site approvals before placing orders 
  • Process confirmed orders and organise dispatch 
  • Assisting staff and clients with stock inquiries 
  • Confirming delivery with site requestor 
  • Resolve mismatched ordered quantities of goods and services 
  • Sourcing alternate supplier sources 
  • Coordinate site logistics support to conduct quality checks 
  • Confirming receipt of goods and services 
  • Reconcile invoice and purchase orders 
  • Process invoices for payment 
  • Reconcile Oracle purchase order reports against actuals 
  • Coordinate procurement contracts 
  • Support inventory management for stock on hand and manage replenishment 
  • Operate in a complex and demanding environment and be willing to actively adopt new responsibilities 


Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health <https://www.vic.gov.au/department-health>

Click 'Apply Now' to submit your interest in this position.

Officer, Supply Fulfilment (VPSG4)

Job type:

Full time / 31 December 2021

Job classification:



Kevin Roux | Kevin.Roux@health.vic.gov.au

Officer, Supply Fulfilment (VPSG4)