At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. 

We are seeking a full time and/or part time Patient Transport Officer to operate from Essendon Fields. 

About the role

As part of a multidisciplinary team, the Patient Transport Officer's key objective is to provide effective and efficient transportation of critically unwell patients between health services across the state of Victoria.  This will include driving the ambulance, managing the equipment and providing logistical support when transferring patients with complex issues.  

Within Adult Retrieval Victoria, we have multiple casual positions available. These positions will work out of Essendon Fields but may be required to work from alternate locations. The PTO roster may includes 8 - 12 hour shifts, 24 hours/day, 365 days/year, with the potential for incidental overtime. 

About you

To be successful in this position, applicants must hold a completed Certificate III in Non-Emergency Client Transport or equivalent.  This includes one of the following alternative Ambulance qualifications – Qualified Ambulance Paramedic, Diploma of Ambulance Paramedic Studies, Bachelor of Health Science – Paramedic Degree. 

Applicants must hold or if successful be prepared to obtain a Light Rigid, Victorian Drivers Licence prior to commencement. It is desirable that a PTO has completed 100 hours of on-road clinical experience as per the updated NEPT Regulations. 

This role is suited to a highly motivated individual who is passionate about making a difference, to be considered for this position, you will possess the following:

• Sound clinical problem solving skills
• High level understanding of Scope of Practice/Clinical Practice Guidelines for the role you are applying for
• Well developed verbal and written communication skills with a strong attention to detail and accuracy
• Ability to demonstrate empathy and understanding when interacting with patients and families, including internal and external clients
• Be able to provide and follow guidance within a team environment
• Work calmly under pressure and meet tight deadlines will be crucial in this role
• Applicants must hold or if successful be prepared to obtain a Light Rigid, Victorian Drivers License prior to appointment 

Due to fatigue management, it is desirable that applicants live 45-60 minutes from the work location. (Essendon Fields) 

Successful applicants will be required to complete a Police Check and comply with Ambulance Victoria vaccination requirements. 

The successful applicant may be required to pass a medical and physical fitness assessment as determined by Ambulance Victoria. Upon commencement with Ambulance Victoria, all successful applicants must be available to attend an induction program in Melbourne.  

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognizes the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

The successful applicant is required to:

• Drive and operate any of AV's operational fleet
• May be required to attend a 4-week induction program during business hours in metropolitan Melbourne
• Live 45-60 minutes from the advertised work location (to manage fatigue)
• Have received the mandated number of COVID-19 vaccinations for this position 

Candidates may be required to undergo:

• Pre-employment screening including references, misconduct and Police Checks
• Assessment of any secondary employment or outside interests 

The salary for this role is in alignment with the Ambulance Victoria Enterprise Agreement 2020 classifications, plus super. 

The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Cover letter outlining your experience and interest in the position
• Current resume
• Certified copy of the relevant qualification
• Evidence of 100 supervised clinical hours. (e.g. letter from employer/ logbook) 

When applying you will be taken to the careers portal where you will be asked to upload the required documents and answer the following questions:

• Why is this opportunity of intetest to you?
• What do you envisage are the key challenges for this role and how you propose to meet these challenges?
• Please provide an example on how you were dispatched to a NEPT case that was out of your scope of practice and explain how you managed the patient for the best patient experience and outcome?
• Are you interested in a Full -Time or Part Time, please specify hours?

Please note: These questions are asked in lieu of key selection criteria, therefore must be answered.  Answers are limited to 500 words each. 

Please note: Applications missing any of the required documents may not be considered. 

Applications must be submitted by 11.59pm AEDT on Tuesday 21 January 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For further information, please refer to ‘Applying for a position with Ambulance Victoria‘. For any further queries please contact  recruitment@ambulance.vic.gov.au  / 03 9840 3653.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.