Police Custody Officer - All Locations (VPSG2)

Job posted: 18/12/2023
Applications close: 01/01/2060 (Midnight)
12986 days remaining

12986 days remaining

Job Description

Location: Various

Job type: Full time / Full Time, Ongoing

Organisation: Victoria Police

Salary: $56,834 - $72,985

Occupation: Emergency Management

Reference: VICPOL/1767604A

Reference: VICPOL/1767604A

Occupation: Emergency Management

Salary Range: $56,834 - $72,985

Work location: Various

Police Custody Officer – Positions available at 22 locations across Victoria

Do you have strong communication skills?

Do you like working with people and in a team environment?

If you answered yes, we are looking for people with these attributes like you to join Victoria Police as a Police Custody Officer (PCO).

PCOs are valued members of the local police team and play a crucial role in delivering Victoria Police's Mission; to keep everyone safe.

Being a PCO is a role that helps make a difference in your community, something that you can be proud of.

What do PCOs do?

  • PCOs priority is to ensure the health, wellbeing, safety and supervision of persons in custody, staff and visitors within the custody environment at a Police Station, by:
    • monitoring persons in custody
    • working with your team to conduct risk assessments 
    • conducting searches of Person in Custody and facilities.


  • You will liaise with various stakeholders such as nurses, solicitors and persons in custody family to ensure persons in custody needs are meet, including:
    • Medical, medication and dietary requirements
    • transport
    • court or video link attendance.


  • You will work closely with Sworn Police Officers to assist with processing arrested persons, by:
    • receiving new persons into custody and conducting welfare assessments
    • searching, photographing and completing fingerprints of persons
    • briefing Sworn Police Officers on any information regarding a person in custody.


  • You will perform all duties in accordance with established legislation, policies and procedures, including:
    • preparing routine correspondence
    • updating attendance registers and computer systems
    • creation of reports
    • other administrative tasks as needed.


  • You may supervise persons in custody of the court and hospital guard.


What skills and attributes do PCOs need?
There is no one skill or attribute Victoria Police are looking for, rather a range of skills that make a suitable applicant:

  • Strong communication skills – both written and verbal
  • A healthy level of fitness
  • Honesty and integrity
  • Good character and reputation
  • Leadership skills
  • Resilience
  • Community minded


What's in it for me?

  • Competitive salary $55,059 - $72,985, plus 11% superannuation, plus generous shift allowances and penalty rates  
  • Four - five weeks leave per annum plus time off in lieu for public holidays
  • 16 weeks maternity leave, four weeks paternity leave
  • Defence force and study leave
  • 15 personal leave days
  • Learning and professional development and career progression opportunities
  • Job security and stability
  • Employee Assistance Program (EAP).


Working at Victoria Police you can expect to work for an organisation with strong values, a supportive team culture and a leadership team that wants you to succeed.


PCOs must be available to be rostered on rotating shifts to perform day, afternoon and night shifts.  Shifts last for 8.06 hours and include a half hour meal break. The start and finish times may vary depending on the location. Roster requests can be made and will be considered within team and organisational requirements.


Work close to home by selecting one of the following 22 locations:

-          Bairnsdale       

-          Ballarat           

-          Bendigo

-          Broadmeadows

-          Dandenong

-          Frankston

-          Geelong

-          Heidelberg

-          Horsham

-          Melbourne West

-          Mildura

-          Mill Park

-          Moorabbin

-          Morwell

-          Ringwood

-          Sale

-          Shepparton

-          Sunshine

-          Swan Hill

-          Wangaratta

-          Warrnambool

-          Wodonga













NOTE: You will be required to attend an assessment day which includes fitness testing and the entrance exam. More information regarding the timelines and assessment day dates will be provided after your application is received and eligibility checks are completed. To ensure you are adequately prepared to pass each component, please visit the website to download the PCO Assessment Booklet at www.police.vic.gov.au/pco-recruitment-process and download the POLICE FIT app POLICE FIT app | Free police fitness training tool and start your training.

For more information, head to www.police.vic.gov.au/pco or please contact pcoemployment@police.vic.gov.au

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process, please contact the PCO Employment Team via email pcoemployment@police.vic.gov.au or on (03) 8335 6204.

Victoria Police is a large organisation employing Police Officers, Public Servants and Protective Services Officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year. At Victoria Police our goal is for our workforce to reflect the diverse community that we serve. We continually seek to attract and retain a workforce that includes people of every gender, age, culture, religion, disability and sexual orientation.



Police Custody Officer - All Locations (VPSG2)

Job type:

Full time / Full Time, Ongoing

Job classification:



PCO Employment Team | pcoemployment@police.vic.gov.au or (03) 8335 6204

Job attachments:

Police Custody Officer - All Locations (VPSG2)