Private Patient Liaison Officer

Finance

Admin Grade 1 (HS1)

Fixed Term Part Time

(38 hrs per fortnight)

Parental Leave Replacement 

We are seeking a motivated individual to join our dedicated Finance Team as a Private Patient Liaison Officer. This temporary part time position is available for an immediate start and includes working between Monday and Friday. The successful applicant will provide advice and information on the process and procedures for private patients and is responsible for the billing to private health funds. Further information about the position accountabilities can be found within the position description.

Key Selection Criteria include:

Essential:

• Clerical and administrative experience in an office environment
• Demonstrated knowledge of basic accounting principles
• Ability to communicate with sensitivity, discretion, empathy and understanding with patients, their families, carers and team members
• Proven ability to maintain confidentiality
• Strong problem-solving skills to enable investigation and resolution of the needs and problems within the private patient service
• Excellent customer services skills including a pleasant and courteous phone manner
• Proven ability to work to strict timelines and work effectively with colleagues from multidisciplinary fields
• Excellent computer skills with experience in a broad range of software programs
• Attention to detail

Desirable:

• Experience in the health sector
• An understanding of the private health industry
• Experience with private health funds
• Business administration or accounting qualifications
• Knowledge of TAC and/or Workcover processes
• An advanced knowledge of private health insurance requirements and procedures

Attractive benefits offered by the organisation include:

• Salary packaging,
• Professional development and education programs,
• Employee Assistance Program,
• Comprehensive orientation program.
• Accrued Day Off (full time employees only)
• Flexible rostering
• Opportunities for career progression
• Free parking

This is a great opportunity to work in a diverse environment and join a reputable rural health service that is now a part of Grampians Health, dedicated to the provision of quality patient centred care and to meet the needs of the community.

For more information about this position please view the Position Description and/or contact the responsible person indicated below. Further information on Grampians Health (Horsham & Dimboola) can be found on our website www.whcg.org.au or Facebook page.

Applications must be submitted online via e-recruit by the Closing Date.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health encourages applications from people from culturally and / or linguistically diverse backgrounds including Aboriginal and Torres Strait Islander people. We aim to provide a safe environment for our staff, patients, residents and clients which includes supporting and responding to disclosures of family violence issues.

Pre-employment checks: All applicants must be willing to undertake a National Police Check and Victorian Employee Working with Children check prior to commencement of employment.All appointments are subject to pre-employment checks including immunisation clearance.

Horsham & Dimboola Campuses, proudly part of Grampians Health.