Public Support Information Officer (VPSG2)

Job posted: 31/08/2023
Applications close: 28/09/2023 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Victoria Police

Salary: $56,271 - $72,262

Occupation: Information Management

Reference: VG/E20044084

Reference: VG/E20044084

Occupation: Information Management

Salary Range: $56,271 - $72,262

Work location: Melbourne | CBD

About the role:

The role is that of a Public Support Information Officer in the Police Information Liaison Office (PILO), which serves to support external government agencies by providing Victorian and national criminal history information to facilitate administration of justice, regulatory and/or prosecution functions. The successful applicant will therefore be required to assist in the delivery of efficient and effective levels of service across these multitude of agencies in accordance with legislative requirements.

Offering all the benefits of the public service plus more including comprehensive wellbeing support and access to free counselling, generous leave entitlements, 17.5% annual leave loading, an array of social clubs and networks, exposure to different police units and commands and professional development opportunities. Located at the Victoria Police Centre you will have the convenience and vibrancy of the city and Southern Cross Station on the doorstep. Working in the new Victoria Police Centre you will also have full access to amazing facilities such as multiple gyms, end of trip facilities, all gender facilities, secure bicycle parking, internal café and social spaces, library, parents and carer facilities, chill out spaces, outdoor terraces and much more.

This Unit offers a vibrant, friendly and positive culture with a team of individuals from varied professional backgrounds and experiences as well as the opportunity to contribute to meaningful work. On the job and workplace training will be provided in relation to information management and systems training. This Unit operates during regular business hours with no shift (evening/night) work, weekend, or public holiday requirements.

Victoria Police is a contemporary and agile workplace and support flexible working arrangements.

Your duties will include:

  • Sourcing, redacting and releasing Victorian and national criminal history information.
  • Providing accurate, prompt and professional advice to internal and external stakeholders.
  • Providing a range of administrative functions and support.

As the successful applicant, you will have:

  • Good oral and written communication skills.
  • Experience in data entry and records management.
  • Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
  • Ability to self-manage multiple workloads at once and meet prescribed deadlines.
  • Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.

Requirements and relevant information:

  • Three (3) x fixed term (2 years) positions available.
  • Positions located at Victoria Police Centre, 311 Spencer Street, Docklands.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Your application must include:

  • Resume
  • Completed application form - attached to the job advertisement.


Applications close midnight, Thursday 28 September 2023.

Please Note: All applications will need to be submitted through one of the following platforms; the Job Skills Exchange (JSE) website or Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE).

For further information on this role please contact Sarah Goff  on (03) 8335 6179 or via email Sarah.Goff@police.vic.gov.au

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8533 1440.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps

Have you considered a career as a Police Officer, Protective Service Officer or Police Custody Officer:
Roles and careers | Victoria Police

Public Support Information Officer (VPSG2)

Job type:

Full time

Job classification:



Sarah Goff | (03) 8335 6179 or Sarah.Goff@police.vic.gov.au

Public Support Information Officer (VPSG2)