Receptionist and Administration Assistant

Job posted: 15/03/2023
Applications close: 28/03/2023 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Gippsland | Traralgon

Job type: Full time / From 24/04/2023

Organisation: Education and Training

Salary: Salary not specified

Occupation: Education and Training

Reference: 1336494

Reference: 1336494

Occupation: Education and Training

Salary Range: Salary not specified

Work location: Gippsland | Traralgon

Selection Criteria

SC1  Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2  Demonstrated capacity to work and collaborate with others in a team environment.

SC3  Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4  Possess the technical knowledge and expertise relevant to the position.

SC5  Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6  A commitment to professional learning and growth for both self and others.


 An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction. This may include coordination of other education support class staff within the work area or educational program.

An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.

Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).

A role at this range may include:

  • Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
  • Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
  • Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
  • Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.

An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available. Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained.


  • Provide routine clerical or other administrative support responsibilities including general telephone, front office enquiries, mail deliveries, assisting with stock control, supporting organisation of meetings, receiving and initial processing of standard paperwork
  • Maintain, enter and retrieve data from the schools IT systems, such as the school's records system, including computerised student, staff and school records
  • Maintain and update office records, enrolment data, diary records, and basic written records
  • Support or coordinate the preparation of standard routine internal and external communication according to school procedures (e.g. form letters, newsletters)
  • Source basic data or factual information from given sources to support school administrative functions, e.g. books, reports, manuals, catalogues, tables, forms, etc.
  • Support and maintain the delivery of administrative services within the school
  • In consultation with the Business Manager, determine and manage work priorities within the school office
  • Maintain the implementation of requisitioning and purchasing procedures
  • Maintain client reception and office operations
  • Liaise with school staff in regard to support requirements
  • Supports the first aid facilities and assists in delivering first aid to students

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

EEO AND OHS Commitment

The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms – gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.  The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.  It is our policy to provide reasonable adjustments for persons with a disability (see Workplace adjustment guidelines).

Aboriginal and/or Torres Strait Islander applicants can contact Brett West, Yamatji man, in the Koorie Outcomes Division to talk about the recruitment process, the Department and supports for Aboriginal and/or Torres Strait Islander people in the Department. Mobile: 0477 726 801 or email on: brett.west@education.vic.gov.au

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at http://www.education.vic.gov.au/about/programs/health/protect/Pages/childsafestandards.aspx

DET Values

The Department’s employees commit to upholding DET’s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. DET’s Values complement each school’s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the DET values is available at http://www.education.vic.gov.au/hrweb/workm/Pages/Public-Sector-Values.aspx

Conditions of Employment

  • All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
  • Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
  • A probationary period may apply during the first year of employment and induction and support programs provided.
  • Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Location Profile


At Traralgon College we are focused on achieving our purpose of “Growing together as adaptable, confident, successful learners and citizens”. This is supported by a well-developed vision which describes what our students will do, how our staff work, individually and in teams, and how our leaders work.  Our college is focused on working in highly effective teams and we believe in these teams taking collective accountability for the learning, wellbeing and pathways of our students.

Our college values which we believe support the achievement of our purpose and vision are:

·         Respect for self, others and our environment,

·         Responsibility to strive for success,

·         Resilience to take on new challenges.

Our curriculum is planned using the Understanding by Design framework and we are focused on supporting student growth through inquiry learning and a positive and supportive learning culture. We emphasise the need to plan for deep learning and to plan for and teach the learning behaviours we look for in our students. The College’s Positive Behaviour Support program and Berry Street Education Model frames an emerging practice that is having a positive impact on our school's environment.

Traralgon College is the sole government secondary provider in Traralgon, situated at the eastern end of the Latrobe Valley in Gippsland. The college has an enrolment of approximately 1100 students across our two campuses. In 2022 our Shakespeare St campus will consist of years 7 and 8, with our Grey Street Campus consisting of years 9 to 12 including VCAL students. Our two campuses are approximately 4 km apart. 

Fortunately, the college is currently in the early stages of the Traralgon College and Latrobe Special Development School Regeneration Project. Since 2018, the Victorian Government has committed more than $30 million for this project, which will provide local students with safe and nurturing state-of-the-art education facilities. The funding will be used to upgrade and modernise our Grey Street campus and build a new VCE Centre. The new centre will feature a variety of teaching and learning areas, including a creative space and presentation space. We will begin construction on Stage 1 of the project in mid-2021 and finish in mid-2022. Stage 2, which will include a new administration building, library, a Years 9 and 10 building, and a science building, is due for completion by the end of 2023.

Our ambition is to be the school of choice for students and parents in Traralgon. We are also creating a destination for teachers and leaders to develop their practice within a dynamic, professionally challenging, stimulating and rewarding environment.

Our community is a relatively diverse community in socio economic terms drawing on students from Traralgon as well as the surrounding smaller towns. We cater for many students from disadvantaged families as well as those from better off situations, as reflected by our SFOE Index of 0.53.

The college offers a curriculum which progresses from a core curriculum at years 7 and 8 to a core with electives at years 9 & 10 and an extensive VCE and VCAL program with internal and external VET options at years 11 & 12. At our Shakespeare Street campus, we are moving towards a ‘studies of Asia’ focus and building a Chinese language program with support of Confucius Classroom teaching assistance. We offer a range of extra-curricular programs similar to most other larger secondary colleges, as well as, international travel opportunities with our sister school in China and through programs such as the Global Challenge. We also offer an award winning Wakakirri program that is a true college collaboration.

The College provides a comprehensive and inclusive curriculum with a range of pathways to meet the interests and needs of a wide variety of students. Literacy, numeracy and ICT are integrated into the teaching and learning program, and a wide range of VCE and VET studies are offered to our senior students, including VCAL provision, and access to School Based Apprenticeships.

We support students who are at risk of disengagement with a Hands on Learning program at the Shakespeare Street Campus and with alternative programs at years 8, 9 and year 10. At Traralgon College we have a 1:1 laptop program for all students to support inquiry and use of ICT in the classroom.

The college is led by a principal team with a College Principal across both campuses and a Campus Principal and Assistant Principal at each campus. Together with the leading teachers and learning specialists, they form the college and campus leadership teams. Staff employed at Traralgon College are employed on a college basis and may from time to time be transferred from one campus to the other in line with the college’s needs.

Receptionist and Administration Assistant

Job type:

Full time / From 24/04/2023

Job classification:

Not provided


Claire Gibson | 035176-2240

Receptionist and Administration Assistant