VicRoads is responsible for licensing approximately five million drivers in Victoria, and registering more than six million cars, motorcycles, heavy vehicles, and trailers for the Victorian road network. The Victorian Government has made an in-principle decision to progress a joint venture model for VicRoads Registration & Licensing, and Custom Plates. The purpose of a joint venture is to modernise a number of VicRoads services to make them more user friendly for motorists and deliver value for money for Victorians. This is an exciting opportunity to ensure registration and licencing as well as customer plate products and services will be simple, accessible, fast, and convenient, ensuring the government delivers contemporary digital systems to all VicRoads customers, industry partners and stakeholders.

About the Opportunity

The role will provide a customer focused service undertaking a range of records management tasks including providing advice and resolving user issues, the digitisation of business records and the lodgement and recovery of records including archived records. The role will also support mail management, goods received and dispatched, inventory control, and data entry.

About you

The skills and experience required in the position include, but are not limited to the following:

• Exercises sound professional judgement in the application of policy, procedures, relevant legislation and records management principles (archiving, record retention and disposal etc.)
• Pays attention to detail and communicates confidently in writing, in person and over the phone
• Organises office and business administration activities within a defined scope and operational needs
• Effectively plans, organises and prioritises workload to achieve agreed outcomes and expected timeframes
• Uses conceptual and analytical skills to develop solutions to moderately complex office administration issues
• Has demonstrated digital literacy/competency with a range of digital tools for records management and data entry (such as M365, SharePoint and/or Electronic Document and Records Management Systems)

What we offer:

• Competitive salary and benefits
• Supportive, diverse, and inclusive work environment
• Opportunities for professional and personal development, and
• Flexible working arrangements and family friendly practices.

More information is available in the attached Position Description.  

How to Apply

Applications should include a resume and a brief covering letter.

Applications close 11.59pm on 26 May 2022

For a confidential discussion regarding this opportunity please email recruitment.modernisation@roads.vic.gov.au

Prerequisites:

A Certificate in Business Administration or experience in a related field is desirable

Role Specific Requirements:

• May be required to commence work onsite at 7am to assist with the morning mail processing.
• Will be required to complete manual handling tasks including lifting boxes and using delivery trollies.
• You may be required to undertake a medical assessment and meet other safety compliance requirements.
• Will be required to obtain/maintain clear Victoria Police Check and sign a non-disclosure agreement.

Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.

Failure to comply with this condition of employment will impact your eligibility for employment in this position with Vic Roads.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence