Provide leadership and operational oversight of VCAT's Administrative Division
  • Fixed term to December 2024
  • VPS5 – CBD location (Hybrid)
  • Lead a dynamic team and proactively drive service excellence using innovative improvement initiatives.
  • Join us as we embark on digital transformation.
  • Play an active role in the case management of complex Administrative matters that come to VCAT.

About us

VCAT is part of Victoria's justice system and is a tribunal that serves the community by providing access to a forum for resolving disputes and making decisions where required by law in its Administrative, Civil, Human Rights, Planning and Environment and Residential Tenancies Divisions

The Administrative Division is one five divisions at VCAT and incorporates the Review & Regulation and Legal Practice Lists. The Review & Regulation List has jurisdiction from numerous Acts of Parliament to review decisions of original decision-makers, conduct inquiries and accept referrals from other agencies. The Legal Practice List hears and decides disputes between lawyers and clients about legal services, costs and lawyer conduct.

About the role

The Registrar, Administrative Division is responsible for the effective management and leadership of the day-to-day operations of seven Registry staff. Working closely with the Administrative Division Members, the Registrar is required to monitor the performance of the Division and proactively drive service excellence using innovative improvement initiatives.

About you

To ensure success in the role you will have:

• Experience in leading and managing an operations team in a complex service delivery environment, including the development of staff
• Proven ability to monitor and evaluate the operational performance of a team
• Demonstrated expertise in successfully developing, implementing and evaluating service and quality improvement initiatives to enhance operational efficiencies
• Strong communication and stakeholder engagement skills
• Ability to interpret and apply complex legislation.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter

Other Information:

Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.