• Dandenong office, with blended work from home/office arrangement
• Full time, fixed term role until 31 December 2022
• Applications close 5 July 2022

About State Trustees

We provide Victorians with financial and legal assistance during all stages of their life, including specialised services and products such as Will Writing, Powers of Attorney, Executor Services, Trustee Services, and Personal Financial Administration.

For more information about how State Trustees assists Victorians please visit our website www.statetrustees.com.au.

About the Role

As an experienced Senior Administrator, you will provide daily administrative support to the Financial Administration teams to help ensure clients' financial and legal affairs are managed within required legislative requirements and service standards.

Duties

• Completes allocated administrative tasks and activities within required timeframes
• Prepares high quality correspondence for clients, internal consultants, service providers and other business professionals
• Provides training and guidance to Administrative Support Officers
• Conducts quality reviews of electronic documents created by the team and provides feedback when appropriate
• Actively identifies workflow and process improvement opportunities
• Updates team procedures as required
• Attends to inbound and outbound enquiries with third parties and records telephone messages for the team
• Process payments

Role Requirements

• Relevant administration and customer service experience
• Ability to prepare commercial standard correspondence
• Sound communication skills (written and verbal)
• Excellent time management and organisational skills
• Efficient in the Microsoft suite including a basic skill level with Microsoft Excel

A certificate in Business/Office Administration or associated business discipline will be highly regarded.

Employee Benefits

Our people's wellbeing is important, and we are proud to offer the following benefits:

• Career development
• Health and well-being programs
• Flexible working conditions
• Education assistance
• Purchased leave
• Employee assistance program
• Reward and recognition program
• Free Will preparation
• Retailer discounts
• Charitable workplace giving
• Employee social club

Our Culture

For our clients, our people and the Victorian community, we demonstrate Care, Unity, Passion - we are here, we work together, and we bring our best.

How to Apply

Click the Apply button to commence the application process. In your application, please include a cover letter and resume. You will not need to address the Key Selection Criteria (KSC) in a separate document. Please skip over this part in the application process.

State Trustees is an Equal Employment Opportunity employer committed to fairness, diversity and respect.

As such, State Trustees will respond to requests for reasonable adjustments from applicants with disabilities.

State Trustees strongly encourages applications from Aboriginal and Torres Strait Islander people.