Senior Business Analyst (VPSG5)

Job posted: 21/07/2021
Applications close: 28/07/2021 (Midnight)
4 days remaining

4 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 31 December 2021

Organisation: Department of Health

Salary: $101,120 - $122,348

Occupation: IT and Telecommunications

Reference: VG/DH/CR/1552029

Reference: VG/DH/CR/1552029

Occupation: IT and Telecommunications

Salary Range: $101,120 - $122,348

Work location: Melbourne | CBD

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of Victorians into the future. We also lead the Victorian Government's response to the coronavirus (COVID-19) pandemic. Working with our partners, we oversee Victoria's health system including mental health, ageing and aged care and preventive health. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTQI+ and people from culturally diverse backgrounds and differences to realise the potential of our employees for innovation and delivering services.

Application Closes: 28 July 2021

Role: Senior Business Analyst (until 31 December 2021

Number of vacancies available: 1

Office Location(s): 50 Lonsdale Street/Work from home

Position Summary: 

The Senior Business Analyst will work closely with stakeholders to understand their requirements and identify any potential gaps between system and processes. This role will identify solutions and further develop the application for the gaps identified.

You will foster close partnership with our BOC (Business Operations Centre) Team,  Developers, Testers, and Support personnel and provide key input for the future of the CVMS application and organisation within the team.


  • Act as the Subject Matter Expert for the COVID-19 Vaccine Management System, its functionality and the application of those functions to customers' business operations.
  • Develop processes and standards to improve the quality and timeliness of requirement specification development and delivery.
  • Point of contact for product, test, configuration and training leads to support effective delivery and promote collaboration
  • Deal with queries from key stakeholders on requirements and manage expectations.
  • Support the creation of solution requirement documentation such as user and marketing guides.
  • Support and lead stakeholder and internal meetings as required
  • Engage with stakeholders to clarify business processes and functional requirements and create designs.
  • Support strategic projects and initiatives as per business needs
  • Analyze and understand the business needs to build a coherent plan
  • Accountable for identifying improvement opportunities for the business by using your strong analytical skills to interpret data and achieve strong citizen focused outcomes through effective self-management, leadership and coaching of teams
  • Apply diagnostics to production based issues.
  • Improve project delivery to streamline and standardize business processes and reporting through regular reviews
  • Review and report on high priority issues, risks and trends.
  • Keep accurate and complete records of work activities as per the legislative and department's record keeping, information security and privacy policies and requirements.



Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health <https://www.vic.gov.au/department-health>

Click 'Apply Now' to submit your interest in this position.

Senior Business Analyst (VPSG5)

Job type:

Full time / 31 December 2021

Job classification:



Phillip Travers | phillip.travers@health.vic.gov.au

Senior Business Analyst (VPSG5)