Senior Systems Engineer (M365) (VPSG5)

Job posted: 10/09/2021
Applications close: 26/09/2021 (Midnight)
6 days remaining

6 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 3 years

Organisation: Victoria Police

Salary: $102,637 - $124,183

Occupation: IT and Telecommunications

Reference: VG/E20042129

Reference: VG/E20042129

Occupation: IT and Telecommunications

Salary Range: $102,637 - $124,183

Work location: Melbourne | CBD

Are you ready to shape the digital future of Victoria Police?

Do you want to help your community?


Victoria Police's Digital Services and Security Department is creating high-performance teams that will deliver technology solutions to our organisation's more than 22,000 people state-wide.

About the role:

As a M365 Senior Systems Engineer within the Modern Workplace team, you will take the ownership for support and maintenance of the Microsoft 365 platform. The role includes administration, implementation, and maintenance of the current and new Microsoft 365 cloud services. In addition, the position will be responsible for managing escalated issues relating to applications or cloud services through to resolution.


  • You will bring your specialist experience on Microsoft 365 best practises
  • Administration, implementation, and maintenance of current and new Microsoft 365 cloud services
  • Management of information protection and advanced compliance capabilities for the platform
  • Create and maintain a contemporary Modern Workplace environment to enable and improve end user experience.
  • Manage escalated issues relating to applications or cloud services through to resolution
  • Proactively perform maintenance activities, while deploying and documenting technical solutions
  • You will also maintain strong relationships with a range of internal and external stakeholders



  • You will be part of a supportive and progressive team that supports and enables career development
  • Victoria Police is a contemporary and agile workplace and supports flexible working arrangements
  • Work in a complex, dynamic, challenging digital environment, delivering technology solutions to keep your community safe


As part of the team you will:

  • Provide specialised technical expertise, guidance, and recommendations on delivering Modern Workplace solutions, leveraging Microsoft 365 products and services.
  • Provide 3rd level support and manage escalations for Microsoft 365 services.
  • Design and configuration of relevant business components according to agreed business need.
  • Planning, developing, and implementing Microsoft 365 services for current and future needs.
  • Execution of application and/or platform changes, releases, and service requests.
  • Maintain Governance and Security Model for Microsoft 365.
  • Extend identity and threat protection with integrated and automated security.
  • Drive continuous improvement and reduction in manual effort by automating deployments and configuration updates.
  • Mentoring the internal team to develop their Microsoft 365 support and maintenance skills.
  • Maintain knowledgebase articles and documentation for internal support teams and end users.  


The skills and experience you will add to our team include:

  • Experience in Microsoft 365 technologies, Mobile Device Management, AD/Azure AD
  • Extensive PowerShell skills including development of ground-up scripting across Active Directory and other Microsoft 365 services
  • Experience with migration paths from on-prem solutions to Microsoft 365
  • Microsoft and ITIL certifications are highly regarded
  • Experience in Azure Information Protection, Power Platform and Teams Voice is desirable.
  • Best practice knowledge of Information management techniques, including application of retention and sensitivity labels via Microsoft Security and Compliance Centre.

About You:

  • Knowledge and understanding of Microsoft 365 and Azure technologies and services
  • Administering and maintaining a range of networks and systems
  • Experience in resolving high level IT issues escalated within the Service Desk
  • Ability to communicate fluently in both oral and written form
  • Conceptual and analytic skills
  • Ability to mentor team members and collaborate with peers
  • Strong attention to detail and excellent customer service orientation.

Requirements and relevant information:

  • One (1) full time, fixed term (3 years) position available.
  • VPSG5 salary range $102,637 - $124,183 p.a + super
  • Position located at 311 Spencer Street, Docklands.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • The incumbent of the position may be required to be on stand-by/recall outside the ordinary hours of duty. Allowances will be paid in accordance with the relevant Victorian Public Service Agreement.

Your application must include:

  • Resume
  • Completed application form - attached to the job advertisement.

Applications close midnight, Sunday 26 September 2021.

Please Note: All applications will need to be submitted through one of the following platforms; the Victorian Government careers website (Careers.vic), Job Skills Exchange (JSE) website or Seek.

Applications will not be accepted via other platforms or email.

For further information on this role please contact: Aji Alex on (03) 8600 8152 or via email Aji.Alex@police.vic.gov.au

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community. 

Find out what it is like working as a Victorian Public Service employee for Victoria Police: https://www.police.vic.gov.au/vps


Senior Systems Engineer (M365) (VPSG5)

Job type:

Full time / 3 years

Job classification:



Aji Alex | (03) 8600 8152

Senior Systems Engineer (M365) (VPSG5)