Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity exists to for enthusiastic and dynamic individuals to join our Specialist Clinics Department in a casual capacity. 

Specialist Clinics provide planned non-admitted services (outpatient services) for patients requiring specialist consultations and review. Our services are an important interface in the public health system between acute inpatient and primary care services.

The primary objective of this role is to provide a professional, customer-focused and efficient administration functions within Austin Health Specialist Clinics Department to enhance patient care and service delivery.

To be successful in this role you must demonstrate:

• Consumer centred approach to service delivery


• Excellent computing skills and a willingess to to learn new applications


• Excellent communication and customer service skills, including telephone switchboard experience


• Ability to problem solve in a variety of complex situations


• Experience working in a high volume call centre environment.


• Knowledge of medical terminology is advantageous

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.