Switchboard Operator

Job posted: 14/10/2019
Applications close: 20/02/2020 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | Northern Metropolitan

Job type: Not provided

Organisation: Melbourne Health

Salary: Salary not specified

Occupation: Administration/Secretarial

Reference: 47607

Reference: 47607

Occupation: Administration/Secretarial

Salary Range: Salary not specified

Work location: Melbourne | Northern Metropolitan

  • The Royal Melbourne Hospital

  • Switchboard Operator/Receptionist/Computer Clerk

  • Casual Position

The Royal Melbourne is one of Victoria’s largest hospitals providing a comprehensive range of health services including acute, sub-acute, general, and specialist medical services throughout inpatient and community based facilities. We are also a proud part of the world renowned Melbourne Biomedical Precinct, working in collaboration to advance research for continuous improvement of clinical care.

We are looking for passionate and dedicated individuals to join our Telephone & Communications team. This is a Casual position, based at the Royal Melbourne Hospital City and Royal Park Campus.

Your Opportunity:

The Telephone & Communications Department is a dedicated team of multi skilled staff, who provide a wide range of services over a 24-hour, 7 day a week period. Currently we are seeking dedicated Switchboard Operators to join our team at Royal Melbourne Hospital City & Royal Park Campuses.

Responsibilities will include operating a busy hospital switchboard; actioning emergency calls as specified, transmitting messages via paging system, updating information. This is a multidisciplinary role, which includes weekend shifts providing receptionist support on our information desk and mailroom duties when required.

About You:

  • Medical Terminology knowledge

  • Call Centre / Switchboard experience

  • Excellent customer service & problem solving skills and attention to detail

  • Ability to work in both a team environment and autonomously

  • Proficient PC skills, including Word & Excel

  • Effective organizational and time management skills


  • A Values based organisation offering great prospects for career diversity and professional advancement, including training and research opportunities, and access to mentorship and leadership programs.

  • Comprehensive Health & Wellbeing Programs including; On-site staff gym, Staff Medical Service, Employee Assistance Program, Peer Support Program - run by our dedicated employees.

  • Salary packaging options, onsite car parking, close to public transport.


Find out more about The Royal Melbourne Hospital https://www.thermh.org.au If you have any questions or require more information, connect with us. We look forward to hearing from you.

Melbourne Health is committed to Equal Employment Opportunity, ethical practice, and the principles of Cultural Diversity and social inclusion.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working With Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

We build teams that embrace our values – caring, excellence, integrity, respect, and unity.

Join us to be the first in Care, Research and Learning.

Switchboard Operator

Job type:

Not provided

Job classification:

Not provided


Brenda Gorman - 0393428130
RMH Switchboard - 0393427000

Switchboard Operator