Team Leader (VPSG5)

Job posted: 16/07/2021
Applications close: 02/08/2021 (Midnight)
9 days remaining

9 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 31 December 2021

Organisation: Department of Health

Salary: $101,120 - $122,348

Occupation: Medical and Nursing

Reference: VG/DH/CR/1551036

Reference: VG/DH/CR/1551036

Occupation: Medical and Nursing

Salary Range: $101,120 - $122,348

Work location: Melbourne | CBD

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of Victorians into the future. We also lead the Victorian Government's response to the coronavirus (COVID-19) pandemic. Working with our partners, we oversee Victoria's health system including mental health, ageing and aged care and preventive health. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTQI+ and people from culturally diverse backgrounds and differences to realise the potential of our employees for innovation and delivering services.

Application Closes: 2 August 2021

Role: Team Leader (until 31 December 2021)

Number of vacancies available: 16

Office Location(s): 50 Lonsdale Street/Work from home

Position Summary: 

This Team Leader position will oversee the operational case and contact tracing teams in the COVID-19 public health response. It will be responsible for the passage of data and information from the Case and Contact Tracing team to operational leaders, including the receipt and processing of information relating to contact tracing and case management. It will have operational responsibility and oversight for appropriate case, contact, triage and notification of new and existing cases and close contacts of COVID-19. This includes monitoring the quality of data and leading a team to adhere to data quality standards while escalating advice and information requests from the case and contact tracing team to inform decision making of senior leadership.


  • Supervise and coordinate a team of staff to provide operational case and contact response to COVID-19
  • Support and manage escalated advice and information requests from case and contact tracing team and provide recommended adjustments to case and contact workflows to sector lead.
  • Coordinate case and contact response and maintain data and information standards in line with case and contact management guidelines.
  • Effectively supervise and provide leadership to a team of employees by:

A) modelling behaviours integral to good people management and departmental values
B) supporting individuals to achieve their potential while maximising their contribution to achieve their goals and outcomes
C) where relevant, support specific improvement objectives in annual improvement plans relating to the area of responsibility
D) building and maintaining positive relationships with peers and stakeholders across the organisation.

  • Manage, interpret and apply case and contact policies and provide advice to others on operational and implementation issues.
  • Resolve operational problems and issues being experienced by team members.
  • Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.


Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health <https://www.vic.gov.au/department-health>

Click 'Apply Now' to submit your interest in this position.

Team Leader (VPSG5)

Job type:

Full time / 31 December 2021

Job classification:



Public health | Publichealth.workforce@dhhs.vic.gov.au

Job attachments:

Team Leader (VPSG5)