The Department of Government Services was established in 2023 to improve the experience for Victorian’s doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.

• Utilise your leadership expertise to lead an investigation team and to provide support and advice to the Regulatory Services branch.
• Ongoing and full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service.
• VPS Grade 5.2: $116,552 - $127,621 plus superannuation.

Looking to work with a dynamic team contributing to consumer protection? If you have a passion for regulation and the skills to lead investigations in a supportive environment, come work for Consumer Affairs Victoria (CAV).

About CAV

We are Victoria's consumer affairs regulator, operating within the national consumer protection framework. Our vision is a fair and competitive marketplace in Victoria. CAV regulates over 30 different Acts and their associated Regulations.

We:

• provide information to businesses, consumers, landlords and tenants about their rights and responsibilities
• register and license organisations and occupations
• ensure compliance with consumer laws, and
• review and advise the government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

• businesses that comply with consumer laws,
• Victorians who exercise their consumer rights
• a fair and safe rental market for Victorians.

For more information, please visit: www.consumer.vic.gov.au

About the Role

CAV is looking for enthusiastic individuals that are keen to use their skills and aptitudes to positively contribute to operations within the Investigation Services Branch (ISB) of CAV, located at 121 Exhibition Street, Melbourne. CAV is looking for dynamic, professional and experienced investigative Team Managers to join our team.

Working as a part of a dedicated team and reporting to the Operations Manager, the Team Manager will have a strong background and experience in leading investigation teams culminating in early interventions and /or enforcement outcomes (including overseeing and vetting briefs of evidence for legal proceedings in criminal, civil, and disciplinary matters) and using a range of risk-based compliance and enforcement tools and approaches.

Some of your duties may include:

• Contribute to and lead the development and implementation of CAV's risk-based compliance and enforcement program and to Regulatory Services' pursuit of and evaluation against best practice compliance and enforcement approaches and standards.
• Provide authoritative advice to senior levels of management and external stakeholders.

About You