Team Manager (VPSG5.2)

Job posted: 08/02/2023
Applications close: 11/04/2023 (Midnight)
18 days remaining

18 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Justice and Community Safety

Salary: $116,552 - $127,621

Occupation: Regulatory Governance and Compliance

Reference: VG/DJ3145/MARCH2023

Reference: VG/DJ3145/MARCH2023

Occupation: Regulatory Governance and Compliance

Salary Range: $116,552 - $127,621

Work location: Melbourne | CBD

The Department of Government Services was established in 2023 to improve the experience for Victorian’s doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.

  • Utilise your leadership expertise to lead an investigation team and to provide support and advice to the Regulatory Services branch.
  • Ongoing and full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service.
  • VPS Grade 5.2: $116,552 - $127,621 plus superannuation.


Looking to work with a dynamic team contributing to consumer protection? If you have a passion for regulation and the skills to lead investigations in a supportive environment, come work for Consumer Affairs Victoria (CAV).


About CAV

We are Victoria's consumer affairs regulator, operating within the national consumer protection framework. Our vision is a fair and competitive marketplace in Victoria. CAV regulates over 30 different Acts and their associated Regulations.


  • provide information to businesses, consumers, landlords and tenants about their rights and responsibilities
  • register and license organisations and occupations
  • ensure compliance with consumer laws, and
  • review and advise the government about Victoria's consumer protection framework.


The outcomes we are working to achieve for the Victorian community are:

  • businesses that comply with consumer laws,
  • Victorians who exercise their consumer rights
  • a fair and safe rental market for Victorians.


For more information, please visit: www.consumer.vic.gov.au


About the Role

CAV is looking for enthusiastic individuals that are keen to use their skills and aptitudes to positively contribute to operations within the Investigation Services Branch (ISB) of CAV, located at 121 Exhibition Street, Melbourne. CAV is looking for dynamic, professional and experienced investigative Team Managers to join our team.

Working as a part of a dedicated team and reporting to the Operations Manager, the Team Manager will have a strong background and experience in leading investigation teams culminating in early interventions and /or enforcement outcomes (including overseeing and vetting briefs of evidence for legal proceedings in criminal, civil, and disciplinary matters) and using a range of risk-based compliance and enforcement tools and approaches.

Some of your duties may include:

  • Contribute to and lead the development and implementation of CAV's risk-based compliance and enforcement program and to Regulatory Services' pursuit of and evaluation against best practice compliance and enforcement approaches and standards.
  • Provide authoritative advice to senior levels of management and external stakeholders.


About You

As our ideal candidate you will have:   

  • Relevant knowledge of and/or demonstrated experience in legislative enforcement activities particularly in relation to consumer protection legislation and policies.
  • Demonstrated capacity to lead and develop a diverse team in a complex criminal and civil legislation-based environment.
  • Knowledge of, and experience in conducting and managing investigations within the criminal, civil and tribunal jurisdictions would be an advantage.
  • Understanding of the function and relevant legislation of Consumer Affairs Victoria would be an advantage.



  • Certificate IV (Government Investigations) is mandatory.
  • Minimum five years previous investigative experience or enforcement experience.
  • A current Victorian Driver Licence.
  • Successful completion of Detective Training Course would be an advantage.
  • Certificate IV or Diploma of Management would be an advantage.
  • Tertiary qualifications in Commerce, Economics, Law, or other related fields would be an advantage.


How to Apply 

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. 

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. 

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. 



  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform. 

  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round. 



The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes. 

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.  

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time). 

Acceptable evidence includes: 

  1. COVID-19 digital certificate(available via your myGov account) 

  2. Your immunisation history statement (available via your myGov account) 

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses. 

Team Manager (VPSG5.2)

Job type:

Full time

Job classification:



Tanya Murphy on 0448 376 345 | tanya.murphy@justice.vic.gov.au

Team Manager (VPSG5.2)