Training and Support Officer (VPSG4)

Job posted: 08/09/2021
Applications close: 22/09/2021 (Midnight)
2 days remaining

2 days remaining

Job Description

Location: Melbourne | CBD

Job type: Full time / 26/08/2022

Organisation: Department of Education and Training

Salary: $88,955 - $100,930

Occupation: IT and Telecommunications

Reference: VG/DET/FPISG/20001546

Reference: VG/DET/FPISG/20001546

Occupation: IT and Telecommunications

Salary Range: $88,955 - $100,930

Work location: Melbourne | CBD

To provide high quality, professional training and support for Department of Education and Training administrative systems in schools with a strong focus on high levels of client service. This role: - Develops, writes and reviews relevant training documentation and materials for school systems including CASES21, eCASES, eduPay, CHESS and edumaster. - Assists with the management of the regionally-based Information Technology Training Centres. - Contributes to the day-to-day operations of a multi-skilled and geographically dispersed team. - Works on specific projects targeted at service improvement, enhancement and client satisfaction. - Provides advice, support and guidance to school Education Support staff and Corporate staff on school processes and systems.

An exciting opportunity exists within the Application Services Branch, School Administration Unit in the Information Management and Technology Division (IMTD). IMTD provides innovative and integrated ICT Systems and information management services and support. The function of the Application Services Branch is to provide and support innovative and integrated IMT environments used in schools, corporate offices and across the Department that enhance business practices, leading to improved learning and development outcomes.

The function of the School Administration Unit is to;

-Provide application lifecycle management of the CASES21 management application used by all schools.

-Evaluate and deliver student and school administration process, data and/or system change items

-Provide CASES21 and software testing expertise and services

-Plan and deliver training and support services for school administration processes and systems for all schools.

-Evaluate and deliver requests for access to CASES21 student and school data

This full time, fixed term position is across the North Western Victorian Region (NWVR) Information Technology Training Centres (ITTCs) and 35 Collins St in the city and will also include travel to other parts of the State as and when the need arises.

The role is to commence October 2021 with a cessation on 26 August 2022

For more details regarding this position please see attached position description.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability. People from disadvantaged groups are encouraged to apply for this position. If you require assistance, with the recruitment process, have accessibility or adjustment requirements, please communicate with the contact person listed on this job advertisement or contact the People Division via email: vps.hr.services@edumail.vic.gov.au

Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites: www.education.vic.gov.au and http://www.education.vic.gov.au/hrweb/Pages/default.aspx.

Applications close 22 September 2022

Training and Support Officer (VPSG4)

Job type:

Full time / 26/08/2022

Job classification:



Andrew Stankiewicz | andrew.stankiewicz@education.vic.gov.au

Training and Support Officer (VPSG4)